William Roderick | Page 12

My recent car buying experience @ Jannell could not have been easier or more satisfying. This was a huge purchase for me which I put off for way too long and I'd heard the stories about the stereotypical c been easier or more satisfying. This was a huge purchase for me which I put off for way too long and I'd heard the stories about the stereotypical car salesman and I just didn't want to deal with that, however I recently reached the point where I had to get a new car. I'd been bringing my current car to the service department at Jannell for years and have always been treated fairly and respectfully and I was confident going in that those same courtesies would apply in the Sales department. I met the GM Bill Roderick in the parking lot and he immediately put me at ease. From the way he spoke about Ford, I could tell that he truly believed in the product and not just talking the talk. Bill introduced me to Bassem Yacub who made it clear to me from the get to that he was putting me in a new car that same day (which he did). I told Bassem what I was looking for and gave him my list of “must haves” and “don’t needs” and at no time did he try to sell me something I didn't want. I finally decided on a beautiful 2009 Ford Escape and it was time to talk money which was when I met Jason, the Sales Manager. Jason’s a young, eager guy who honestly believes in the Ford product. He shared Bassem’s enthusiasm and optimism about my getting that car that day and he crunched the numbers made it work (he even gave me money on my old car which had just been rejected for an inspection sticker.) The price I paid for my car was within my range and they were all so excited that I was able to close the deal. These guys genuinely believe in what they are doing and they truly care about what the buyer wants, not just about meeting some quota. I highly recommend putting Jannell on your list of places to visit if you are looking for a new or pre-owned car. You will not be disappointed. Christine Dolan More

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Overall it was a very positive experience. The communication between myself and Richard via phone was excellent. Living an hour away from the dealership this was important and helped cut down on t communication between myself and Richard via phone was excellent. Living an hour away from the dealership this was important and helped cut down on trips up there. When at the dealership everything went smoothly and at a quick pace which was nice and they really catered to my needs. Also the GM William was a pleasure to deal with, he was a huge help in making the purchase happen and in a timely fashion. I would recommend this dealership and return in the future. More

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This is the third Ford that I bought from Jannell Ford, I have been more than satisfied with my experience. The service is great,the employees are very helpful. I highly recommend this dealership. I have been more than satisfied with my experience. The service is great,the employees are very helpful. I highly recommend this dealership. More

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Andy Clark was my primary sales representative, but what I liked about the dealership was everyone worked together to get me the car I was looking for. There was a great sense of teamwork and putting the c I liked about the dealership was everyone worked together to get me the car I was looking for. There was a great sense of teamwork and putting the customer first. The environment of the dealership was pleasant, friendly always maintaining a level of professionalism. Essentially you can buy a car anywhere, but it's the personality and feeling you get when you walk in the door of a dealership that makes you buy a car from a specific dealership. Jannell Ford is that kind of dealership, the kind you want to buy a car from. After always driving a Chevy this if my first Ford and so where I bought my vehicle was very important to me. Working with the team at Jannell gave me the sense that not only was the sale important, but the product and the customer are more important. My experience with Andy Clark and the entire team at Jannell was A+. They care about what they do and how they do it which makes the difference when you have a choice where to go to buy a car. More

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I have known this dealership for about 5 years now. My wife bought a car about 5 years ago, and we kept in touch. Jannell's service department is very clean, helpful, and professional, and we were very h wife bought a car about 5 years ago, and we kept in touch. Jannell's service department is very clean, helpful, and professional, and we were very happy with the kinds of service we were getting for my wife's first new car. Now I needed a car, but I had a lot of issues with my credit. Two finance managers worked on it, tried their best, and gave up. Then William Roderick, the General Manager, took on this challenge and made it happen. Now I not only have a new car, but also I can build my credit up from the bottom. Truly it is a rarity that a consumer would help a deserving customer to build a credit up, especially in this economy where everybody is so scared. Thank you Bill. Thanks Jannell. More

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We just purchased our second vehicle from Jannell Ford and have been more than happy with the experience on both occasions. Working with the crew to find just the right vehicle was made easy without the and have been more than happy with the experience on both occasions. Working with the crew to find just the right vehicle was made easy without the pressure typically associated with salespeople. Joseph & Nancy More

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One of the most pleasant automobile buying experiences I've encountered. Bill Pellagrini, and several other team members, worked together to put together a fair and gratifying sale. Delivery was smooth an I've encountered. Bill Pellagrini, and several other team members, worked together to put together a fair and gratifying sale. Delivery was smooth and easy. No stress throughout the purchasing process. I am repeat buyer at Jannell Ford and would recommend purchasing from this dealership. More

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My wife and I arrived to the dealership and hour before closing just to look at a used vehicle. Two hours laters we had purchased an incredible vehicle, within our budget, that was more than we ever could closing just to look at a used vehicle. Two hours laters we had purchased an incredible vehicle, within our budget, that was more than we ever could ask for. The manager and salesman were incredible!! They listened to us and our wants and found the vehicle that meet our needs. No pressure, no gimmicks!! More

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My wife and I purchased a new edge and had our first routine service done today. Bill made sure that at the end of everything we were very statified. When it comes time to buy our next car I will s routine service done today. Bill made sure that at the end of everything we were very statified. When it comes time to buy our next car I will start at Jannell Ford Thanks Bill More

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I went to test drive a 2012 Ford Fusion. Art Guertin came to my assistance and we went for a test drive. I indicated I would be interested in this type of vehicle. I did not really plan to buy. We l came to my assistance and we went for a test drive. I indicated I would be interested in this type of vehicle. I did not really plan to buy. We looked at a couple of models and I asked to see what they would give me for my vehicle. They gave me an excellent trade in, along with all availabe discounts. They did not have in stock what I wanted and they found one and brought it to the dealership. Everyone was friendly, helpful and most of all there was no pressure of any kind. It was so simple and friendly I decided to buy right then and there. After the sale again they called to ask if I had any questions. One of the only pleasurable car buying experiences I have ever had. Lorenzo More

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