William Thibodeau | Page 4

Brought my Kia Soul in for a recall notification and dealt with William in the service department. He advised my wife and I as to what it entailed and how long it would take. He was very courtious and dealt with William in the service department. He advised my wife and I as to what it entailed and how long it would take. He was very courtious and kept us informed on the welfare of my vehicle. He also asked if I would like a complimentary car wash, which I accepted. He was very thorough and professional. He did an excellent job of keeping us informed. I will be back to do the rest of my services when it is required. He has been my contact twice since I have moved to this area and has been very helpful.. More

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While Will was very nice and very polite during my cars stay. I phoned this dealership two times during the several days my car was here and I left detailed messages including my name and number neither o stay. I phoned this dealership two times during the several days my car was here and I left detailed messages including my name and number neither of my calls were returned. Will Thibodeu did his job well and I give him a 5 star rating for his part in my service experience but as for this dealership I will never do business here again. More

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William Thibodeau was great and easy to work with. No issue with any service at all. No issue with any service at all. More

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He was the best very informative! !! If you want to hear the truth go to him. !! If you want to hear the truth go to him. More

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Will in Service Center was the best when I took my car in for software update! From the time he returned my call to set up appointment to me getting in car after completion, Will was very professional, resp for software update! From the time he returned my call to set up appointment to me getting in car after completion, Will was very professional, respectful and knowledgeable! He's a keeper!!! More

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My TELLURIDE needed a new part and William Thibodeau - Service Advisor ordered my part and called me to make the appointment. I was out of the country and Will called numerous times before I was able to a Service Advisor ordered my part and called me to make the appointment. I was out of the country and Will called numerous times before I was able to answer his call. Appointment was made within days and the service was easy. Thanks Will for getting this done. More

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I wanted everyone to know what wonderful service I got when I took my 2011 Kia Sorento to be serviced. Will Thibodeau got my car serviced very quickly. I called to check on the status of my Kia and he ha when I took my 2011 Kia Sorento to be serviced. Will Thibodeau got my car serviced very quickly. I called to check on the status of my Kia and he had justed gotten it finished and he was getting ready to call me. My car runs so much better and I am extremely happy with their work. Thank you, Will More

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I needed to get my Telluride in for a 30K checkup and recall check. Will called me back right away and he was able to fit me in based on my schedule. He did a great job of explaining the work that was do recall check. Will called me back right away and he was able to fit me in based on my schedule. He did a great job of explaining the work that was done. Really appreciate the prompt and professional service. Thanks, Tim More

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I want to thank Will in the Service Department. He really came through for me today—and it’s not the first time. He knows how to deliver top-notch maintenance, always exceeding my expectations in b He really came through for me today—and it’s not the first time. He knows how to deliver top-notch maintenance, always exceeding my expectations in both time and expense. This afternoon he stopped in the middle of his busy schedule to help me analyze an engine warning light problem. Within minutes the problem was solved, and all it cost me was $30 for a new gas cap! (I’ve been stressing about that warning light for weeks.) Will’s 5-star customer service reminds me why I chose Myrtle Beach Kia in the first place. There is no substitute for excellent employees—they make all the difference in the world! More

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Will in the service department was very helpful and professional. Got me in and out for a software update ASAP. Appreciate the free car wash as well. Thank you! professional. Got me in and out for a software update ASAP. Appreciate the free car wash as well. Thank you! More

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