William Thibodeau | Page 5

I wanted to leave a few comments about the service and employees .Our Kia Sorrento needed the software update . So I pull into the service area and was greeted by 2-3 people . I was told that it would ta employees .Our Kia Sorrento needed the software update . So I pull into the service area and was greeted by 2-3 people . I was told that it would take about an hour or less . So I went through the Parking lot and viewed a few cars . I came in and sure enough my sales person was there ( it’s been almost 4 years ) He stated I know you ! Joe Claudio and I talked about family and my thoughts on a new car . While I was there I was introduced to fellow sales guys .. had a great time . As I was walking to ask questions about my car .. William Thibodeau said can I help you with anything… then that’s when I realized that I came 3 1/2 years ago and bought a car . William is extremely knowledgeable about the Kia line as well as many car companies. —- I leave and go to write a note of thanks and I get a call from Joes sales guy (Keith) . Keith said if I needed anything to call and he would tell Joe my thoughts…. This was a GREAT EXPERIENCE and felt that I don’t see this anymore. This is a great dealership and feel very comfortable there . Thanks Bill More

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Best service around. Keep to appt. times, courteous & helpful. All employees are willing to help in any way they can. Keep to appt. times, courteous & helpful. All employees are willing to help in any way they can. More

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William is a service professional. He took the time to explain what they were doing and how long it would take, actually he got the car finished up a little earlier than promised and ha He took the time to explain what they were doing and how long it would take, actually he got the car finished up a little earlier than promised and had me on my way. Best customer service I have ever gotten at a dealership. Great Job William!! More

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I arrived a bit early, Will got me in promptly, explained everything on the schedule and reviewed again when the work was finished. Thanks for the prompt and thorough service. everything on the schedule and reviewed again when the work was finished. Thanks for the prompt and thorough service. More

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