"Dealer was great. Cristian was awesome and made the..."
- Arika Diaz
Dealer was great. Cristian was awesome and made the process super easy and fast. Atmosphere was nice with the free Santa pictures and hot coco for the kids.
"Great customer service. I received the vehicle I wanted..."
Great customer service. I received the vehicle I wanted in the color and price. Been coming to this dealership for many of my leases. I highly recommend.
"Absolutly Amazing "
Russ Capuano and his team was an absolutely amazing. I previously has a bad experience but after talking to Russ and his overall knowledge was on point. Its hard to find good solid people you can trust and rely on, After working with Russ I will now continue to come back and go to Russ. I will spread the word of his great service.
Please take note I don't write reviews often but this was just wow service.
"Miguel in service is professional and courtesy. He went..."
Miguel in service is professional and courtesy. He went over recommendations my car will be needing in the future. Manager Chris Johnson takes the time to answer any questions and is knowledgeable in his position. Overall always a pleasant experience here are DCH.
"This dealership dealership deserves more than 5 stars"
Just bought our 5th car from DCH Honda of Temecula. I will never go anywhere else. Every single employee....Really every single employee will give you the best service. We've bought from other dealerships and DCH Honda of Temecula is in a league of their own. There's no BS when it comes to the price of the vehicle, they are gonna give you the best price guaranteed.
A huge thanks to Daniel Galat for once again making everything run so smooth. Our family really appreciates everything!!!!
"Got sold a lemon"
The initial car buying process was fine. I actually really liked my salesperson and felt like I got a fair price. However, they messed up the paperwork and I had to come back the next day to fix it. Not a big deal, just inconvenient. But, then after only 4 days, the brand-new car had some weird engine problems. Probably just a fluke, but who knows. I brought it in and DCH swapped it out for another new car same color/model/trim. All good, right? Nope. I drove the new, new car home, parked it in the garage, and went to sleep. The next morning, guess what? It won't start. It's 3 am, and I got to get to work. I tried everything, googled everything, even woke my wife up to help. Nothing I did worked. The car just would not start. I had to miss work (lose money) and at 7:00 am, I started putting calls into DCH. Initially, the people on the phone assumed I was incompetent and said stuff like, "you know you have to push the brake or it won't start." Seriously! I'd been up since 3 am googling this problem and looking for any possible solution.
So, how did this whole ordeal end? Well, turns out the aftermarket security system DCH installed requires a chip to be put in after purchase. Otherwise, the car won't start after the test drive. They simply forgot to install the chip after they detailed it. DCH sent someone out to my house around 8:30-9:00am and popped it in there. Voila, the car started. Still, a major pain in the butt and had to miss work, but at least my car works. Side note, DCH has not done anything to compensate me for the major inconvenience. I feel weird asking and I won't, but they definitely should do something.
"Great experience today!!!"
- Happy customer DG
The sales manager Will was great. I got the car I wanted with a awesome deal!!! Sales person Matthew was very helpful and great customer service. This was the best auto buying experience I have ever had. So if you need a car shop DCH Honda of Temecula.
Thanks Donna G