150 Reviews
Write a ReviewDealership Experience
23 yrs, 6 mos
Industry Experience
27 yrs, 11 mos
150 Reviews of William Valle
April 07, 2017
elantra Great people to work with. Third vehicle from Rowe Hyundai. Great working With Jason and Will.Service on my other Hyundai cars always went well. Knowl Great people to work with. Third vehicle from Rowe Hyundai. Great working With Jason and Will.Service on my other Hyundai cars always went well. Knowledgeable And professional. More
Other Employees Tagged: Jason Burns
March 22, 2017
Love that Leif Leif did a great job answering all our questions and was very knowledgeable about the vehicle and the leasing options! Overall, it was a very positive Leif did a great job answering all our questions and was very knowledgeable about the vehicle and the leasing options! Overall, it was a very positive experience!! More
Other Employees Tagged: Leif O'Connell
March 13, 2017
Review Overall, I had a decent experience. I was a bit frustrated as I had to wait nearly 2 hours for someone to be available in the finance department. I sp Overall, I had a decent experience. I was a bit frustrated as I had to wait nearly 2 hours for someone to be available in the finance department. I spent more time waiting around than I did in actually purchasing the vehicle. More
Other Employees Tagged: Jason Burns
March 10, 2017
Rowe and Leif were excellent Leif was really great setting up four test drives and initiating our first set of paperwork for us while we started driving the second car we would ev Leif was really great setting up four test drives and initiating our first set of paperwork for us while we started driving the second car we would eventually lease. Really went above and beyond. Will did an excellent job explaining what we were signing (lease paperwork x2 can be daunting. ) I felt comfortable throughout the process. More
Other Employees Tagged: Leif O'Connell, The Manager that day who I met and agreed to the deal.
March 02, 2017
Fantastic Experience - Love my Elantra! I pretty much knew what I wanted, and what I wanted to spend, and Jason, Will, and the rest at Rowe made that happen. I love this car. I was a Honda " I pretty much knew what I wanted, and what I wanted to spend, and Jason, Will, and the rest at Rowe made that happen. I love this car. I was a Honda "guy" before I purchased my first Hyundai (a Sonata) and now after I've driven the Elantra for a couple weeks. I can't foresee going back to Honda. Hyundai and Rowe is a great combination. I do wish I lived closer, but I was in that area to visit Rowe specifically. More
Other Employees Tagged: Jason Burns
February 10, 2017
My first time choosing a car on my own. I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 201 I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 2017 Tucson, a better choice. The process was handled very efficiently and I left the lot in my new car. More
Other Employees Tagged: Jason Burns, Jeff Best , Sharon Crossman, Ray Lerette, Leif O'Connell
February 04, 2017
Excellent Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. They helped me find the vehicle that I was looking for exterior color interior color with a sunroof. The car is perfect More
Other Employees Tagged: Jim Mathews
January 26, 2017
How to Lose a Customer in 3 Days This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward and painless and I was offered a very good deal on the car, which I accepted. The dealership then convinced me to sign a lease at a higher price the following day, hiding behind Hyundai Finance and using "that's just how they do things" as a reasoning for why my monthly payment had increased overnight. They did not correct their mistake until I became very frustrated with them and expressed my frustration to a manager, who seemed inconvenienced by my problem. I spent three full days in the dealership and did not once receive an apology for the ridiculous way they handled my leasing experience. I will absolutely never do business with Rowe Hyundai again. More
Other Employees Tagged: Keith Jalbert, Mike Jeffers
January 11, 2017
A review from New Hampshire Leif & Mike were excellent. I would purchase a car again with Leif. He was professional, friendly, non-aggressive, and went the extra mile in helpi Leif & Mike were excellent. I would purchase a car again with Leif. He was professional, friendly, non-aggressive, and went the extra mile in helping us to purchase a new vehicle. My disappointment with Rowe came a week after we purchased our 2017 Santa Fe Sport with e-mails & calls from Will Valle. It appeared Ford credit (the bank) needed further proof of our residence, then the information Will asked for and was provided with at the time of our signing. Several documents showing street address & mailing address for my wife were forwarded, but not accepted. As of this review I believe what was finally provided was accepted. But I found this process to be unusual and one which caused undo stress. More
Other Employees Tagged: Mike Jeffers, Leif O'Connell
January 07, 2017
The staff at Rowe Hyundai are great! Enthusiastic, but non-pressured, attention by Larry and Will was a pleasant experience. Larry was eager to make sure that our buying experience was a Enthusiastic, but non-pressured, attention by Larry and Will was a pleasant experience. Larry was eager to make sure that our buying experience was a positive one. The paperwork was processed in a timely manner and Will was open to our questions and willing to look at alternatives to financing that were beneficial to us. More
Other Employees Tagged: Larry Raynor

