Dealership Experience
21 yrs
Industry Experience
25 yrs, 5 mos
146 Reviews
Write a Review146 Reviews of William Valle
March 02, 2017
Fantastic Experience - Love my Elantra! I pretty much knew what I wanted, and what I wanted to spend, and Jason, Will, and the rest at Rowe made that happen. I love this car. I was a Honda " I pretty much knew what I wanted, and what I wanted to spend, and Jason, Will, and the rest at Rowe made that happen. I love this car. I was a Honda "guy" before I purchased my first Hyundai (a Sonata) and now after I've driven the Elantra for a couple weeks. I can't foresee going back to Honda. Hyundai and Rowe is a great combination. I do wish I lived closer, but I was in that area to visit Rowe specifically. More
Other Employees Tagged: Jason Burns
February 10, 2017
My first time choosing a car on my own. I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 201 I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 2017 Tucson, a better choice. The process was handled very efficiently and I left the lot in my new car. More
Other Employees Tagged: Jason Burns, Jeff Best , Sharon Crossman, Ray Lerette, Leif O'Connell
February 04, 2017
Excellent Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. They helped me find the vehicle that I was looking for exterior color interior color with a sunroof. The car is perfect More
Other Employees Tagged: Jim Mathews
January 26, 2017
How to Lose a Customer in 3 Days This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward and painless and I was offered a very good deal on the car, which I accepted. The dealership then convinced me to sign a lease at a higher price the following day, hiding behind Hyundai Finance and using "that's just how they do things" as a reasoning for why my monthly payment had increased overnight. They did not correct their mistake until I became very frustrated with them and expressed my frustration to a manager, who seemed inconvenienced by my problem. I spent three full days in the dealership and did not once receive an apology for the ridiculous way they handled my leasing experience. I will absolutely never do business with Rowe Hyundai again. More
Other Employees Tagged: Keith Jalbert, Mike Jeffers
January 11, 2017
A review from New Hampshire Leif & Mike were excellent. I would purchase a car again with Leif. He was professional, friendly, non-aggressive, and went the extra mile in helpi Leif & Mike were excellent. I would purchase a car again with Leif. He was professional, friendly, non-aggressive, and went the extra mile in helping us to purchase a new vehicle. My disappointment with Rowe came a week after we purchased our 2017 Santa Fe Sport with e-mails & calls from Will Valle. It appeared Ford credit (the bank) needed further proof of our residence, then the information Will asked for and was provided with at the time of our signing. Several documents showing street address & mailing address for my wife were forwarded, but not accepted. As of this review I believe what was finally provided was accepted. But I found this process to be unusual and one which caused undo stress. More
Other Employees Tagged: Mike Jeffers, Leif O'Connell
January 07, 2017
Rowe Hyundai Experience was great. Mark, Jason, and Will all made my experience great and easy. I will definitely return to Rowe for my future needs when I can. Experience was great. Mark, Jason, and Will all made my experience great and easy. I will definitely return to Rowe for my future needs when I can. More
Other Employees Tagged: Jason Burns , Mark Axelsen
January 07, 2017
The staff at Rowe Hyundai are great! Enthusiastic, but non-pressured, attention by Larry and Will was a pleasant experience. Larry was eager to make sure that our buying experience was a Enthusiastic, but non-pressured, attention by Larry and Will was a pleasant experience. Larry was eager to make sure that our buying experience was a positive one. The paperwork was processed in a timely manner and Will was open to our questions and willing to look at alternatives to financing that were beneficial to us. More
Other Employees Tagged: Larry Raynor
January 03, 2017
Great experience It was a great experience. The dealership was straight forward and was very personable. I felt comfortable and felt like they were my friends rather t It was a great experience. The dealership was straight forward and was very personable. I felt comfortable and felt like they were my friends rather than salesmen. More
Other Employees Tagged: Larry
January 01, 2017
Santa fe sport Very friendly and accommodating staff from the moment I walked into the dealership. I had already known what I was looking for and they provided me wi Very friendly and accommodating staff from the moment I walked into the dealership. I had already known what I was looking for and they provided me with all the information I needed so that we could get the right car to lease. Jim and his staff worked well together and showed that they care about their customers. I am very pleased with my decision to go back to Rowe Hyundai and lease another car! More
Other Employees Tagged: Jim Mathews , Mike Jeffers
November 16, 2016
Purchase of my Sante Fe Sport Rowe Hyundai was the first dealership I went to when looking for my new vehicle and I ended up returning there as they gave the best price and trade f Rowe Hyundai was the first dealership I went to when looking for my new vehicle and I ended up returning there as they gave the best price and trade for my previous leased vehicle. I am very happy with the service I received More
Other Employees Tagged: Sharon Crossman, Keith Jalbert