"I went to Koeppel Subaru and dealt with William Wenzel!..."
I went to Koeppel Subaru and dealt with William Wenzel! I found him to be very honest & sincere! Everyone there was. The service dept was also incredible. I would highly recommend them
Unless your buying your first car, no one really gets excited about the car buying experience. Dealers everywhere always make it difficult and just rip you off constantly only to be even more pissed when you drive off the lot with your new car and yes you have a new car but your pockets hurt. THIS IS NOT ONE OF THOSE DEALERS. Let me just say from the second I walked in to the very moment I drove away, the process was painless, very helpful and caring. I felt like I can trust everyone there. Maureen is the best financial manager I have ever met, she can get an approval no problem. Of course it depends on your credit and things like that but my point is she has her was to help and does her best. Gary, Will, and Nelson were also very good. They kept me posted and worked the numbers for me to get me into the right car with me being very satisfied. Even the other guys that I didn’t catch their names they would simply walk around but smile say hello bring me water, I mean seriously I’m not their customer so they didn’t have to but they did, and that I appreciate. I didn’t feel like a customer in there I felt more like a friend that they were trying to help out. That’s the feeling I have always wanted at a dealer. Koeppel Subaru has my business from here on out. And just so you know I went to bayside Subaru before this one and they just sucked. Forget not finding me a deal, they didn’t even try. All they wanted to know is how much I am putting down and to go get a better down payment. Not pleased with them. Come to Koppel, I’m glad I did.
"Thank you "
William Wenzel didn't make it feel like he was just wanting to sell a car, he made the entire experience feel more personal as if I was one of his own family member. He kept me inform of each stage about receiving my car, teaching me how to use my car.
Also want to thank Maureen Heffernan and Bradly Pelton for all there hard work on getting me good deals for the car loan and insurance
I think this dealership is set up for suckers. We had a great experience with Markellah in the Internet Department, but everything after that was awful. They gave us a price for a trade in and then took it back. They also quoted us a price about $2,000 higher than we were given before driving the hour to get there. No one can make a decision or have a conversation without talking to someone else. If you are all good with getting ripped off and don't do your research on the prices you could be getting, by all means, give Koeppel a visit.
"bying new ascent"
- lucky 1974
most pleasant sales pearson with lot of nolege over all nice person to work with weary helpful to explain use of new car recomended to lot of frends
William Wenzel was a pleasure to work with. The whole process was smooth and low stress. I would def recommend the dealership to anyone considering a buying a car.
Will was very helpful and made my car buying experience extremely easy. I am very happy with my new car and the service I received. This is my third Subaru from Koeppel. Thank you Koeppel Subaru!
- Patty Kim
I went to this dealership because they came recommended by a family member. Will was extremely patient and very knowledgeable. He explained all the features on two cars for me and made it easy for me to decide between the two. The lady in the finance department was extremely helpful and thoroughly explained everything to me. Very satisfied with their service.
"Quick and painless!!"
Dealing with Will was very pleasant. No pressure to buy and went over every step. Got a great price from Joe the Manager gave me a great deal because I work in the area. Maureen the Bussiness Manager was very helpful showing me all the cool offers they have to protect your car. Finally Will went over every detail about the car showing how everything operates.highly recommend. BTW Maureen told me to pick out a hat and tee shirt before I left which I thought was really nice.
Other Employees Tagged:
, Maureen Heffernan
"Great staff and cars"
William was super helpful in assisting us to find the perfect car. We decided to get the Crosstrek for all the awesome safety features, compact size and ability to handle off-road terrain (4wd plus ground clearance). We would definitely recommend Koeppel. Ask for William