Willie D Hailey | Page 4

1st time buyer Frank did great! Really enjoyed this experience. I really appreciated all the help he provided and education. He knew his stuff and I am beyond excite Frank did great! Really enjoyed this experience. I really appreciated all the help he provided and education. He knew his stuff and I am beyond excited to drive away with a great car. More

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I hate that I have to go back I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much becaus I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much because I knew what I wanted. A few hours before I came to the lot I called to make sure they would match a TrueCar price. I was told they would. When it came time to buy, they told me they could not match that (wanted to run me $2000 more). It took talking to 3 people and almost walking out to finally get them to agree. Then, he wrote up all the paper work and it was for the wrong jeep (I only test drove one). It took about 3 times in total to get all the paperwork right. They did a pretty poor job detailing the car as well, to be honest, I don't think they did anything but vacuum it. I get that mistakes happen but the icing on the cake was, I was left with 80 miles left on the take and a very out dated uconnect system ($150 for the map update). I received an email from the sales manager and I promptly responded and never heard anything back. I gave them time to make it right. If I was an owner of a company, I would rather someone not write a review and reach out to me directly than get a poor review and not give me the chance to correct it. They don't seem too concerned about keeping me as a customer, or the 3 others in my family that are in the market for a car. More

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Excellent Experience Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the dire Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the direction of the purchase. Would definitely recommend to anyone looking for a new vehicle. More

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Willie Hailey and Keffer Chrysler Jeep Dodge Ram Willie and his team did a fantastic job with my Jeep buying experience. They created a scenario for me that allowed me to get into a new car vs buy a Willie and his team did a fantastic job with my Jeep buying experience. They created a scenario for me that allowed me to get into a new car vs buy a used one. They also arranged for transportation of the vehicle to a remote location. All in all, a great buying experience! More

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Frank was great! Frank Camarada was very helpful from start to finish. Other than him being a Stealers fan, Frank was great:)! Keep up the good work. Go Browns! Frank Camarada was very helpful from start to finish. Other than him being a Stealers fan, Frank was great:)! Keep up the good work. Go Browns! More

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Frank was a Breath of Fresh Air I was given Frank Camarada's name from a friend when he learned I was thinking about getting a Jeep Grand Cherokee. He told me, you will love him. He I was given Frank Camarada's name from a friend when he learned I was thinking about getting a Jeep Grand Cherokee. He told me, you will love him. He is not the typical car salesman. I knew what he meant and that is what I had been looking for. I had been searching for a car for 6 months and so worn out from the process. I had been trying to gather info through emails till I narrowed my search. Frank was the first car salesman I have given my cellphone number to. I knew he wouldn't blow my phone up from what my friend said. I texted him on New Years day and told him that I realize its the holiday but if he would just let me know something tomorrow. I heard back from him within minutes. He got back to me the next day with exactly what I asked him. No vague answers that I was used to. I told him that I may have time to come down that day at least to just look at the car and meet him. I did and when it was time to go, I said ok I will come back tomorrow and test drive etc. Frank didn't try to keep me there till I bought the car. It really felt GREAT to be dealing with someone different. Now it wasn't because he wasn't doing his job, it was because we had already talked enough to have a rapport and he knew I wouldn't respond well to that. I came back and more of the same. I bought that night from him and I am so glad I found a dealership that wasn't high pressure. I really enjoyed my experience. I can't believe I said that...I enjoyed my experience at a car dealer. Frank and Keffer just do it differently and people really appreciate it. More

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Great experience A few years ago I needed to get out of a lease and purchase a car. Keffer Jeep and Willie Hailey were there to make the transition smooth. Recently I A few years ago I needed to get out of a lease and purchase a car. Keffer Jeep and Willie Hailey were there to make the transition smooth. Recently I was contacted by Willie about my interest in the Jeep Grand Cherokee. He was able to provide me with the exact JGC that I wanted. He and the others at Keffer were very helpful and supportive. I will continue to use Willie and highly recommend him to others. More

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Salesman of Excellence This is my 2nd purchase at Keffer with Willie Hailey as salesman. I would highly recommend this young man for his professionalism, excellence customer This is my 2nd purchase at Keffer with Willie Hailey as salesman. I would highly recommend this young man for his professionalism, excellence customer service tactics, compassion to service and his great personality. This all in addition to giving the BEST deal in town! Go by know and see Mr. Hailey and I will guarantee you satisfaction!! More

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Good Experience! I came into Keffer not looking to buy that day, I just wanted to look around and get a feel for what was out on the market. Willie did a great job of I came into Keffer not looking to buy that day, I just wanted to look around and get a feel for what was out on the market. Willie did a great job of making me informed about all vehicle types and was not overbearing or aggressive when I wanted to take some time to be sure.He had a great attitude and was very accommodating. More

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Made buying a car a pleasant experience I walked into Keffer after spending 2 hours at the Honda dealership having a very painful experience. The Honda salesmen were typical car salesmen and I walked into Keffer after spending 2 hours at the Honda dealership having a very painful experience. The Honda salesmen were typical car salesmen and put me through the whole song and dance. Willie was the opposite; he was very laid back and I did not feel pressured at all during the process. I ended up leaving without the car the first trip and received a nice call and text message afterwards from Willie thanking me for coming in. The Honda people never followed up with me. Willie is an exception to the car salesman stereotype and I would recommend him to anyone looking to buy a Jeep/Dodge/Ram. More

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