Willie Mejia
Willie Mejia at Honda of Valley Stream

Willie Mejia | Page 15

Service Manager

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
395 Reviews
4.7

395 Reviews

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395 Reviews of Willie Mejia

December 14, 2023

Dealership Rating
Employee Rating

Clean, friendly, curious and considerate of my time. Completely explained my cost and offered a payment plan. More

by LOUISETURNER11691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Dec 20, 2023

Honda of Valley Stream responded

hat's wonderful to hear! We aim to provide a clean, friendly environment while being considerate of our customers' time. It's great that we could offer a clear explanation of costs and provide a payment plan that worked for you. If there's anything else we can assist you with, please feel free to reach out. Thank you for your kind words!

December 14, 2023

Dealership Rating
Employee Rating

Every time I go to get my car serviced, I am satisfied. EXCELLENT customer service. The service manager and their people are so knowledgeable in the cars and what it needs. They do a great job with serv More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled that you're consistently satisfied with our service and find our team knowledgeable about your car's needs. Providing excellent customer service is our priority, and it's fantastic to know that you've experienced just that. We appreciate your trust in us and look forward to continuing to exceed your expectations!

December 12, 2023

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Employee Rating

Marcel kept us informed when there was a delay with our service. Extremely confident with his attention to us. More

by KATHYG33P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Daniel Sanchez

Dec 12, 2023

Honda of Valley Stream responded

That's fantastic to hear! Marcel's commitment to keeping you informed and his attentiveness truly shine through. We're thrilled that you had such a positive experience despite the delay. Your satisfaction is our priority, and we're grateful for your understanding. If there's anything else we can do for you, please don't hesitate to reach out!

November 30, 2023

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Employee Rating

Very unprofessional. paid 7k for a used engine with more miles than my original engine just for the head gasket to blow on it too. Didn't address my problem for over a ye More

by preciouspk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clara Torres

Dec 27, 2023

Honda of Valley Stream responded

It was a pleasure to service the vehicle. We are pleased that we were able to work with warranty to cover the cost of the repairs. We did our due diligence to fix the situation and make the customer happy. Unfortunately, in this instance, that is not the outcome. Honda of Valley Stream values each and every one of our customers and strive to do our best to get the best outcome in all instances.

November 30, 2023

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Employee Rating

If you think about buying or leasing a Honda, go to Honda of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline More

by amuniz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Clara Torres, Alex Marcel, Gary Lin, Gabe Peña , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Dec 01, 2023

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

November 29, 2023

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Employee Rating

Good experience overall - the staff at the center were all polite and handled their respective tasks well. Thank you. More

by king22488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Nov 30, 2023

Honda of Valley Stream responded

Thank you for choosing us and taking the time to review your experience with us. We appreciate you recognition of our staff and look forward to working with you again. Please reach out with any questions or needs. Take care!

November 16, 2023

Dealership Rating
Employee Rating

I like the customer service the communication with the staff and the professionalism. Keep up the good work. More

by COULVERSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Nov 21, 2023

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

Dealership Rating
Employee Rating

Very clean and service is fast and people are very friendly, I would highly recommend service here More

by JOEYCACA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Nov 21, 2023

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 15, 2023

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Employee Rating

Horrible service. I will not return to this honda service center. Your manager Marcel is very unprofessional and your staff is also rude and unprofessional. Wait More

by rocpr75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clara Torres, Alex Marcel , Daniel Sanchez

Nov 22, 2023

Honda of Valley Stream responded

We apologize if you feel an hour is too long to wait for an oil change, however it is our standard time for the task. Please reach out if you would like to discuss this matter further to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

Nov 22, 2023

rocpr75 responded

Again i arrived at 700 and still by 900 my car was not ready. That is NOT an hour. It was two. My car was NOT delivered until 930. 2/12 hours.

Nov 22, 2023

rocpr75 responded

Also my complaint was edited. Thank you.

November 10, 2023

Dealership Rating
Employee Rating

I would like to thank CLARA TORRES my service advisor and Honda of Valley Stream for making sure my car needs are met with excellence. If you want the best service and a wonderful smile go Clara she is alway More

by E.Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Nov 21, 2023

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

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