Willie Mejia | Page 36

Service was very good and they friendly hopefully quality will be good. Thanks for everything. will be good. Thanks for everything. More

by jASHIMU14 Verified Customer Verified Customer

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Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More

by PO29 Verified Customer Verified Customer

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Horrible customer service. Technicians are not knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in severa knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in several times More

by TAYLORHARVEY98 Verified Customer Verified Customer

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They made the process easy. wait time wasn't a full day. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. More

by lisandra_m86 Verified Customer Verified Customer

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My car was dropped off by AAA on a Monday and by Thursday still wasn't looked at. I took my car to another mechanic. still wasn't looked at. I took my car to another mechanic. More

by MS_CSGRANT Verified Customer Verified Customer

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I brought my car last week to have my a/c fixed as it was blowing warm air and to have a leak from my steering wheel fluid fixed. They kept the car for a week due to back order of some parts. When i picked blowing warm air and to have a leak from my steering wheel fluid fixed. They kept the car for a week due to back order of some parts. When i picked up the car the bill for the A/C repair was a little over a thousand, the work they did was, evacuate and recharge the system, remove and replace the A/C condenser fan motor and replaced the A/C filter. After about 3 days of driving with the A/C properly working, suddenly, i’m back to the A/C blowing warm air. I brought the car and left it as it was supposedly covered by the warranty being that its the same issue. Towards the end of the day i got a call from the rep informing me that they need to replace the A/C Condenser and Discharge hose and that i will be charged more than 1200 for this repair. According to them, they did not found out about this the first time. This i find terribly disappointing and utterly ridiculous. How can you have not diagnosed this in the first place, you had the car for a week. The initial repair that you did obviously was not the main problem as it did not solve the issue and i have to pay again for the incompetence in your diagnosis of the problem. This was a waste of money and time bringing my car at this location. I tried to speak to the Manager, Mr Mejia but unfortunately he does not work on Wednesday. I have always been an avid fan of Honda products for its reliability, integrity and craftsmanship, clearly this service department does not in anyway reflect these traits. More

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never coming back , i waited 8 hrs for what usually takes 2 hrs . no one never offered a reason why it took so long . never coming there again! 2 hrs . no one never offered a reason why it took so long . never coming there again! More

by TERRANCE_ARJOON Verified Customer Verified Customer

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Best service. Marcel always makes sure we’re taken care of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. More

by jqholman Verified Customer Verified Customer

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Easy to make Appointments, Good Customer Service from Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. More

by LFERNAN160 Verified Customer Verified Customer

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I thought the services were costly the car is for a first responder and I was hoping for a discount. Thank you for the survey responder and I was hoping for a discount. Thank you for the survey More

by CBELMONTE10 Verified Customer Verified Customer

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