Wilmer Rodriguez
Wilmer Rodriguez at BMW of West Chester

Wilmer Rodriguez | Page 11

Sales Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
264 Reviews

I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.

4.9

264 Reviews

Write a Review

264 Reviews of Wilmer Rodriguez

November 03, 2023

Dealership Rating
Employee Rating

Professional, experienced, pleasant, and knowledgeable! I wouldn't buy anything but a BMW from this dealership. More

by jkjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Joseph Fritz , Anthony Blubello

Nov 03, 2023

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the professional, pleasant and knowledgeable experience delivered by our team here at BMW of West Chester!

October 28, 2023

Dealership Rating
Employee Rating

I’ve always found this dealership to be first class! After 6 BMWs, I’ve found very good consistent service and quality people! More

by scrifasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Bill Cosenza

Oct 30, 2023

BMW of West Chester responded

Thank you your recognition of our team and for continuing to be a loyal and valued member of the BMW of West Chester family

October 25, 2023

Dealership Rating
Employee Rating

Jay Miller was the absolute best! Not only was he patient and kind, but so very knowledgeable! He was responsive to all my questions and I will recommend anyone that needs a vehicle More

by catanch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller , Noel Montesano

Oct 26, 2023

BMW of West Chester responded

We are thrilled to hear your were so pleased with the patient, knowledgeable and responsive assistance provided by Jay on your recent purchase. Many thanks from all of us here at BMW of West Chester!

October 24, 2023

Dealership Rating
Employee Rating

Dan McCloy was very helpful and made the process stress free. I am very happy with my purchase thanks to him! More

by bhlax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Dan McCloy

Oct 25, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased with the helpful and stress free purchase experience delivered by Dan. Many thanks for choosing BMW of West Chester!

October 19, 2023

Dealership Rating
Employee Rating

Can never get a loaner car for service. Why am I purchasing a luxury car without some consideration? More

by dangeline7
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller, Bill Cosenza, Frank Adinolfi , Anthony Blubello, Heather

Oct 19, 2023

BMW of West Chester responded

We regret the inconvenience, however loaner availability remains constrained. We are currently averaging 4 weeks out for appointments with a loaner.

October 13, 2023

Dealership Rating
Employee Rating

The staff was super friendly and efficient. They took the time to answer all of my questions and make sure I was comfortable. They worked with me on my lease trade-in. Best of all, I was in and More

by fellm100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Kyle Murphy , Noel Montesano

Oct 13, 2023

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the knowledgeable, friendly and efficient purchase experience delivered by our team here at BMW of West Chester!

September 28, 2023

Dealership Rating
Employee Rating

I previously submitted a detailed review on my recent experience with BMW of West Chester (née Otto's BMW), and in particular, my longtime Service Advisor, Frank Adinolfi. I have no idea what happened to More

by JOHNDALLASBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Bill Cosenza, Frank Adinolfi , Anthony Blubello, Richard Weller, Chris Clayton, Gene Marinelli, Patrick Covell, Rose Smith

Sep 28, 2023

BMW of West Chester responded

Thank you for your long time loyalty and for being a valued member of our family. Frank and the rest of our team look forward to continuing our long time legacy of service as we move forward as BMW of West Chester.

September 18, 2023

Dealership Rating
Employee Rating

Thank you for the work you did on repairing my brakes. However my husband and I question the various “repairs” your “computer” indicated our car needed. As we are neither mechanics and the car basically More

by lzelley74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2023

BMW of West Chester responded

Thank you for taking the time to write your review(s). We regret to hear of your disappointment with outcome of your recent service visit. We strive to deliver unparalleled customer service, and reviews help us understand, learn, and make the necessary changes to improve. After reading about your experience, we tried to make contact numerous times leaving both you and your husband voicemails. Unfortunately, we have been unsuccessful with a response. We are looking to clarify numerous concerns you had brought up in your review as our records don’t align. In addition, we are looking for clarity on the reviews of multiple employees from our dealership but not a review of the sole individual that worked with Mr. Zelley. We pride ourselves with honesty, integrity, and value the relationships we form. We also pride ourselves in the transparency we offer, as well as our reputation, and our employee’s reputations. We still would like to address and clarify your concerns and understand how we earned these reviews. Thanks again for your time and looking forward to speaking with you. Best, Joseph Fritz Service Manager (610)455-2843

August 18, 2023

Dealership Rating
Employee Rating

It was very good they were very friendly. I will get my BMW serviced at West Chester BMW from now on. More

by youngjae1399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McCloy

Aug 18, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased. We look forward to seeing you again here at BMW of West Chester!

August 15, 2023

Dealership Rating
Employee Rating

Excellent service with Jay Miller as our sales representative. He was very knowledgeable, and dedicated towards providing a positive experience. Smooth transaction. Definitely recommend BMW West C More

by clisham4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller , Noel Montesano

Aug 15, 2023

BMW of West Chester responded

We are delighted to hear Jay provided the knowledgeable and smooth purchase experience we always strive for. Many thanks from all of us here at BMW of West Chester!

...
11
...

Dealership Inventory (284 Vehicles)

used 2025 BMW X6 car, priced at $94,850
2025 BMW X6
used
Island Blue exterior
Automatic
All-wheel Drive
used 2026 BMW X5 PHEV car, priced at $83,475
2026 BMW X5 PHEV
used
Gray exterior
Automatic
All-wheel Drive
used 2020 Volvo V60 Cross Country car, priced at $27,356
2020 Volvo V60 Cross Country
used
Crystal White exterior
Automatic
All-wheel Drive
used 2025 BMW 760 car, priced at $116,325
2025 BMW 760
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car, priced at $41,855
2025 MINI Countryman
used
Slate Blue exterior
Automatic
All-wheel Drive
used 2024 BMW 330 car, priced at $39,888
2024 BMW 330
used
Melbourne Red Metallic exterior
Automatic
All-wheel Drive