Winston Blunt | Page 5

The girl very kind and very professional. The service fast and well done. I am very satisfied. The service fast and well done. I am very satisfied. More

by anne.suarez Verified Customer Verified Customer

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I Had a problem with my light systèm and à possible expense of over $1500. Thé représentant did’t told me I was covered because my car is 2 years old. Because I insist, hé checked and found I might h expense of over $1500. Thé représentant did’t told me I was covered because my car is 2 years old. Because I insist, hé checked and found I might have nothing to pay. Hé should have verify before telling me I might have to pay $ 1500. More

by PIERAMC2014 Verified Customer Verified Customer

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Came in for a recall problem. Engine light and other electrical . Spent over an hour and recall was partially fixed. Problem still occurring. Was told I need a new auxilliary Engine light and other electrical . Spent over an hour and recall was partially fixed. Problem still occurring. Was told I need a new auxilliary battery but they did not have it and to call back in 4 weeks. Dashboard still lighting up with issues and radio not working occasionally. So now I must call, then go back and spend another long wait and hope it is fixed. Was not told if the replacement battery was part of the recall. More

by tightsec Verified Customer Verified Customer

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EVERYTHING WAS EXCELLENT! THE SERVICE DEPARTMENT SPEAKER CLEAR TO ME AND HAVE PATIENCE WITH MY HEARING DISABLITY :) THE SERVICE DEPARTMENT SPEAKER CLEAR TO ME AND HAVE PATIENCE WITH MY HEARING DISABLITY :) More

by JACKIELOPEZ1969 Verified Customer Verified Customer

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The service was fine, completed within the quoted time period and everything explained to me. The fact that the dealership charges an administrative fee for credit cards, given the prices for the services period and everything explained to me. The fact that the dealership charges an administrative fee for credit cards, given the prices for the services, is somewhat insulting, in my opinion. More

by mamnsat Verified Customer Verified Customer

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Service was very good. I waited while my car was being serviced. I was treated in a professional manner and given a list of service to do in the near future. The list will I waited while my car was being serviced. I was treated in a professional manner and given a list of service to do in the near future. The list will be important in allowing me to plan the service for my car. More

by tamukdad Verified Customer Verified Customer

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Professional personnel and excellent service. Comfortable waiting room. I specifically like the service video. Very informative. Comfortable waiting room. I specifically like the service video. Very informative. More

by Josermarti Verified Customer Verified Customer

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Customer service was a terrible experience, didn’t know anything and when questioned about the issue, they were very rude and defensive. Then preceded to GUESS. Only reason I’m giving 2 stars is because t anything and when questioned about the issue, they were very rude and defensive. Then preceded to GUESS. Only reason I’m giving 2 stars is because technician came out and talked to us and explain better. (I’ve visited this dealer many times before, actually I purchased vehicle from this dealer and never had a problem). More

by znieves Verified Customer Verified Customer

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Winston ignored me for 15-20 minutes when I arrived for my appointment at the designated valet space for Mazda Service. I said hello, he looked at me, said nothing and went and helped the car that pulled i my appointment at the designated valet space for Mazda Service. I said hello, he looked at me, said nothing and went and helped the car that pulled in several minutes after me. Then he helped the car that pulled up after that one. When I finally came inside, he said “oh I thought you were a delivery driver or something.” So you don’t greet your delivery drivers either? You just ignore them when they say hello? And there was no apology for serving the people who came well after me. His language, attire, social skills were all unprofessional and he was rude to me whenever I asked a question. I was never thanked for my patronage, by anyone, and several people sat at their desks while I stood in line and could have been served by any one of them. Beyond bad customer service and professionalism. More

by BJD Verified Customer Verified Customer

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Always on time. Clean and comfortable waiting area. Courteous. Fair pricing and great coffee for customers. Clean and comfortable waiting area. Courteous. Fair pricing and great coffee for customers. More

by LV2SUN Verified Customer Verified Customer

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