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Winthrop Defreitas
Winthrop Defreitas at Spitzer Jeep RAM Brook Park

Winthrop Defreitas

Sales Consultant

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Winthrop Defreitas

October 26, 2025

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Employee Rating

My experience purchasing my vehicle at Spitzer was a great experience. Winthrop made the situation very pleasant and he made sure that I was pleased with my decision before I left the lot, he is great s More

by kamal.benford
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Sandahl

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Oct 26, 2025

Spitzer Jeep RAM Brook Park responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Jeep RAM Brook Park!

October 23, 2025

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Employee Rating

I was there 7 days in a row for the same issue with my jeep. They said they fixed it on Friday and by the time I got home the same warning light were on so I drove back , all the tech were gone so I had t More

by jarzma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Wilson, Denise Baker , Cory

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Oct 29, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 18, 2025

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Employee Rating

They wee awesome best great did everything they said they would Denise baker was great More

by moedawg07
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nemi, David Adkins, Karen Howard , Denis baker

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Jul 21, 2025

Spitzer Jeep RAM Brook Park responded

We appreciate your kind review and we are glad that Denise took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 23, 2025

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Employee Rating

They were quick to help with our needs and we're very knowledgeable about the vehicle. Very good customer service. More

by Kevinkohl848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 27, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 11, 2025

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Employee Rating

I had the best experience at this dealership! Winthrop Defreitas was excellent and worked with me to get me into a new gladiator! More

by Onelovelena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 12, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for your positive review! We are honored to have had the opportunity to work with you, and we are glad that Winthrop provided you with a top-notch experience. It is our pleasure to assist you in any way possible. Congratulations on your new Gladiator!

April 29, 2025

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Employee Rating

Very friendly, Tony Black and Winthrop Defreitas took very good care of me, minimal sales pressure and wanted to be sure I found the right vehicle at the best price. Thank you More

by Gcomnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Black

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Apr 30, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for your positive review! We are so glad that Tony and Winthrop took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

March 13, 2025

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Employee Rating

I employees at the dealership were excellent they all did a great great. To make sure that my needs were keep. More

by hortonhero1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Sawicki

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Mar 14, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive review! We are glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 07, 2025

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Employee Rating

The Dealer was just amazing. They all worked hard to make sure that I received my New Ram. More

by hortonhero1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 07, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us. We are delighted that our team provided you with 5-star service. Our guests' satisfaction is our top priority. Congratulations on your new Ram!

November 02, 2024

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Employee Rating

friendly fast approval wasn’t in there a long amount of time was quick and easy More

by t216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 08, 2024

Spitzer Jeep RAM Brook Park responded

Thank you for your excellent review! We are so glad that our team provided you with a quick and efficient experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

September 28, 2024

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Employee Rating

Winthrop Defreitas was very helpful with helping my find my new car! Five stars from me! More

by karenrox88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Sawicki

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Oct 03, 2024

Spitzer Jeep RAM Brook Park responded

Karen, Thank you for leaving Winthrop this positive review! We are happy to know that he was very helpful with helping you find your new car. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Cleveland team!

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