Wyatt Andrews

Tony Serra Nissan responded

Third time’s the charm — and in your case, just the tradition. We’re glad our team at Tony Serra Nissan keeps earning your trust with every visit. Thanks for coming back again and again.

Tony Serra Nissan responded

We’re glad to hear your Nissan Rogue found its perfect match. At Tony Serra Nissan, being “the nicest you could find” is a title we’re happy to defend — thanks for the kind words and for letting us be part of your new ride story.

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.

Tony Serra Nissan responded

Thanks for your honest feedback—we’re really glad to hear you were overall satisfied, but we completely understand the frustration with the follow-up details. We regret the inconvenience of having to return from Athens due to our paperwork error—that shouldn’t have happened. As for the smudge and key, we hear you. While some post-sale items fall outside our standard policy, we could’ve communicated better and moved faster on the second key, and we appreciate your patience. If there's anything still unresolved, our customer service ninja Maxine is available at (256) 676‑2435 and happy to assist. Thanks again for choosing Tony Serra Nissan in Cullman—we value your business and your time.

Tony Serra Nissan responded

Thanks, Thomas! Sounds like Morgan officially won “best part of the day”—we’ll let the rest of the team down easy. She’s known for making things simple without breaking a sweat (or letting anyone feel pressured). Appreciate you choosing Tony Serra Nissan in Cullman—next time, Morgan might have to sign autographs.

Tony Serra Nissan responded

That’s what we love to hear! Making things easy and pressure-free is exactly the experience we aim for—especially when it’s a big moment like sending your daughter off to college (with a great car to go with her). Thanks for the kind words and the recommendation. We’ll be ready when it’s time for the next one—Tony Serra Nissan in Cullman doesn’t do “complicated.”

Tony Serra Nissan responded

We like “straight to the point” almost as much as we like hearing you had an excellent experience. That’s exactly what we aim for every day at Tony Serra Nissan in Cullman. Glad we could make it that simple for you, and we’ll be ready the next time you need us.

Tony Serra Nissan responded

Amanda, this is the kind of review that makes our whole team walk a little taller—Madyzn and Cody included! We’re thrilled you got exactly what you dreamed of. That’s how we do it at Tony Serra Nissan in Cullman—teamwork, zero stress, and all the right keys. Come see us anytime!

Tony Serra Nissan responded

Jill, this review is practically a novel—and we’d read it twice! Huge shoutout to Zack for catching the vibe shift and making sure your Kicks ended up being the right fit (literally and emotionally). Trading down in size, but upgrading in peace of mind? That’s a solid move. And yeah, we call to check in—because we actually care, weird right? Thanks for trusting Tony Serra Nissan in Cullman. Enjoy the Kicks—and when you're ready for the sequel, you know where to find us.

Tony Serra Nissan responded

Not bad at all—fast deal, smooth process, and keys in hand the next day? Sounds like a win to us! Thanks for choosing Tony Serra Nissan in Cullman—we’re glad we could get you rolling so quickly!