Xavier Potter | Page 13

Chirag was very helpful and he answered any questions we had. He was very easy to talk to and was respectful of our decisions when purchasing our car. had. He was very easy to talk to and was respectful of our decisions when purchasing our car. More

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I had a great experience at Ed Martin Toyota - the staff was friendly and helpful without being pushy, I got my car within a few short months of going in, and the process of purchasing it was fairly painles was friendly and helpful without being pushy, I got my car within a few short months of going in, and the process of purchasing it was fairly painless. It was well worth the drive for me from the south side of Indy. Katrina specifically was awesome and was helpful, informative, and reliable throughout the process. More

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We are new to Ed Martin. We worked with David H, who was also new. He listened, provided information and options, and didn't pressure us. When he wasn't sure, he immediately We worked with David H, who was also new. He listened, provided information and options, and didn't pressure us. When he wasn't sure, he immediately went to find out. It was a pleasant experience. We will be sending people his way. More

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We worked with Jay Bechara. He did an exceptional job listening to what we wanted and finding the right car for us. He was very professional and an excellent communicator. Th He did an exceptional job listening to what we wanted and finding the right car for us. He was very professional and an excellent communicator. The facility was very nice, and everyone was polite and helpful. The one frustration was needing to connect to the Toyota app to complete the transaction. This took an inordinate amount of time, multiple attempts, and the app is of zero value to me. This was a waste of everyone's time late in the day, and Jay and other staff members had to work extra late to get it set up. They were very accommodating, but it was ridiculous to put them through the extra effort. More

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The process for getting an estimate on a trade-in is flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than that" when I told them the KBB and CarMax valuations) until day of pickup and then it was more than $1,400 under the lowest estimate. I would not have done a trade-in had I been provided the information. It felt like a bait and switch. Plus, there was a lack of explanation about the 2-year maintenance and add-on service plans ahead of time. Untimely information at the point of writing a very large check was stressful and not customer-oriented. It took three tries to get the final sales figures to be accurate. More

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There whole team. Are bunch great people .I have bought one car from this year aready.took friend of mine down there amd he left in nice new ride .even the numbers for Are bunch great people .I have bought one car from this year aready.took friend of mine down there amd he left in nice new ride .even the numbers for new truck didn't work for me on my end .I would recommend this dealership over any other toyota dealership with in 600 miles of noblesville indiana More

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Was able to help me get a car within 2 hours and at the price I needed! Worked with me and made it very simple price I needed! Worked with me and made it very simple More

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Michael Ball was great, not pushy, knowledgeable about the Land Cruiser.. Xavier Potter made financing a brezze. the Land Cruiser.. Xavier Potter made financing a brezze. More

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I purchased a Toyota Land Cruiser from Ed Martin Toyota. The Land Cruiser was on order for about three months. During that time Eric Sarjeant and the rest of the team at Ed Martin Toyota were extremely prof The Land Cruiser was on order for about three months. During that time Eric Sarjeant and the rest of the team at Ed Martin Toyota were extremely professional and communicative. Eric gave me regular updates on the status of the delivery. When I picked up the vehicle, Eric gave me a detailed tutorial on the features of the car. The purchase process was extremely quick and efficient. Overall, I would rate the entire experience as a 10 out of 10. More

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This was hands down the best dealer experience I have ever had. I bought a 2024 Land Cruiser from Ed Martin Toyota. Everyone I spoke with at the dealership was kind and accommodating. The paperwork was e ever had. I bought a 2024 Land Cruiser from Ed Martin Toyota. Everyone I spoke with at the dealership was kind and accommodating. The paperwork was easy, and the price was right. I would recommend the dealership to anyone looking for a Toyota. I live in Houston Texas and made the trip just to buy from Ed Martin and Eric Sarjeant. More

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