Dealership Experience
13 yrs, 8 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
Finance
Budgeting
Sales
Customer Service
Lease
56 Reviews
Write a Review56 Reviews of Yadel Morales Bruno
December 16, 2021
I got played like a violin at Cityworld. They must of I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how the I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how these dealers sleep at night knowing how they lie, steal, and cheat just to make a sale. Long story short- 1. Was sold a car with an accident without being notified. ( had I known i would never buy a car with an accident) 2. Was lied to about not qualifying for a lease when I actually was but was swindled into financing a preowned car with an accident. 3. Lied to about the total amount of payments on the car. In short, Don’t be fooled by the friendly chit chat and irrelevant talk about things other then your purchase- Diana is good at this - she got me good…. with all the distractions and friendly talk and failed to disclose the car had an accident. She will ask you 100 questions that has nothing to do with the car to bamboozle you. Don’t sign your car fax until you have confirmed the information on the car. They will purposely rush you through the signing process! Also they tire out their customers by dragging out the whole process to almost 5 hours while they do switch and bate on prices- so you are so exhausted and just want to sign and leave. They had me in there till almost 10 at night with a newborn baby! Went in the next day to try to Resolve this issues and again they try to play me for a fool with their back and forth shenanigans and in the end blame me for buying the car-even was told leases are more expensive then financing- like what ???? Okay I’m boo boo the clown. So yea I was on a high thinking I got a good deal till I saw the car fax and was offered the option to purchase again but with a lease. CityWorld has extremely unethical practices and knows how to scam people without knowing they got scam. If it wasn’t for the car fax report being emailed I wouldn’t have known about the accident nor that I qualified for a lease. To all who read this: Remember you do not have to sign anything! And do not laugh and giggle with them look at the numbers looks at your paperwork walk away if they are taking to long . Don’t be a fool like me ! More
Other Employees Tagged: Diana Almonte, Erizardo Rodriguez, Mykael Manon , Aderly Duval, Briant Rosa Miranda
May 26, 2021
Easy to locate,wide selection of cars. Organized,clean and courteous staff. Knowledgeable with product and features. Friendly well lit showroom. Would recommend to friends and family. and courteous staff. Knowledgeable with product and features. Friendly well lit showroom. Would recommend to friends and family. More
Other Employees Tagged: Mykael Manon, Dayri O'Neill , Isleida Seymour
May 11, 2021
Oscar and the rest of the team were excellent and exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know exceptional honestly one of the best people I've worked with I'd recommend them to anyone I know More
Other Employees Tagged: Erizardo Rodriguez, Mykael Manon , Oscar Kienou, Tony Kim, Briant Rosa Miranda, Claudio Soriano, Wally Ventura
March 04, 2021
Very satisfied with the deal that I receive from Aderly to finance my car. An Excellent costumer service, she was focused on my needs not just trying to make the sale. Which guide me to find the right fi to finance my car. An Excellent costumer service, she was focused on my needs not just trying to make the sale. Which guide me to find the right fit for me. (The type of car, payments and fast paper work). More
Other Employees Tagged: Erizardo Rodriguez, Mykael Manon , Aderly Duval, Claudio Soriano, Wally Ventura
February 11, 2021
I highly recommend Oscar Kienou, he did an exceptional job throughout the hold process getting me into a 2021 Hyundai Palisade Calligraphy. Thank You for helping me. job throughout the hold process getting me into a 2021 Hyundai Palisade Calligraphy. Thank You for helping me. More
Other Employees Tagged: Oscar Kienou
February 06, 2021
City World Hyundai has been the best buying experience I have ever had. Frances Estrada is the best. She knows how to treat a person buying a car. Straight forward on all pricing,no hidden fees. The pers have ever had. Frances Estrada is the best. She knows how to treat a person buying a car. Straight forward on all pricing,no hidden fees. The personal at this dealership treat you like family as soon as you walk through the door. More
Other Employees Tagged: Frances Estrada
January 31, 2021
It was couple of phone and text messages back and forth and told them that vehicle is for my friend. No pressure or any issues from Dayri or her Manager. The vehicle was delivered to Long island and paper and told them that vehicle is for my friend. No pressure or any issues from Dayri or her Manager. The vehicle was delivered to Long island and paperwork was at house, never stop at showroom. If you are in market for Hyundai call City World Hyundai 1st. More
Other Employees Tagged: Dayri O'Neill
January 07, 2021
I loved my experience. With Francis. The most honest positive dealings I have had and I’ve been in sales for 15 years. Straight forward , pleasant and extremely patient answering every question professi positive dealings I have had and I’ve been in sales for 15 years. Straight forward , pleasant and extremely patient answering every question professionally and kindly never missing a beat. I will refer anyone looking for a vehicle to her. You’re lucky to have her on your staff More
Other Employees Tagged: Frances Estrada
November 01, 2020
It was a pleasure dealing with Dari she's honest and efficient and delivered a great Palisade to me. She is honest and trustworthy pleasure efficient and delivered a great Palisade to me. She is honest and trustworthy pleasure More
Other Employees Tagged: Dayri O'Neill , Tony Kim, Evelyn
September 02, 2020
from the moment we arrived at the dealership Diana was very helpful, she had all the correct answers for my all my concerned question, everyone at the dealership were very friendly, and helpful, from the very helpful, she had all the correct answers for my all my concerned question, everyone at the dealership were very friendly, and helpful, from the store manager down to the janitor. thank you Diana. More
Other Employees Tagged: Diana Almonte , Mykael, Finance Dept. was very thorough also.

