Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches | Page 27

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.6
365 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

365 Reviews

Write a Review

365 Reviews of Yankiel Vilches

September 13, 2023

Dealership Rating
Employee Rating

Fast, friendly reliable and professional service rep and dealer. Would highly recommend to other Ford owners. More

by KMAC1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

Sep 13, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 09, 2023

Dealership Rating
Employee Rating

I like the service and customer service is very professional and friendly thank you for service More

by henriquessaca6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 02, 2023

Dealership Rating
Employee Rating

Wayne Akers Ford is awesome. I brought my ecosport for service Tuesday afternoon, in less than 2 hours they was done. Not only that I bought it in February last year, they work w More

by MISFIESTA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 02, 2023

Dealership Rating
Employee Rating

All I can speak about is the service dept. I had an 8:30am appointment, I called at 3:00pm and my vehicle had not been touched. I was told that it would be at least 2-3 days but there are no l More

by Williams3155
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2023

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 05, 2023

Williams3155 responded

Randy Williams my email address is williams3155@bellsouth.net I posted my concerns in the review....

August 31, 2023

Dealership Rating
Employee Rating

Danielle and yanielle were very helpful and went above and beyond and I appreciated that. More

by VERNACEA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Aug 31, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 24, 2023

Dealership Rating
Employee Rating

Yanki did a livery good job in handling the situation with 2019 F150 in a prompt and fast manner More

by MFICK616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

Aug 24, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 22, 2023

Dealership Rating
Employee Rating

There was no greeting whatsoever. Car was returned fixed but smelly and dirty. Truck was dropped off at service lane, keys left inside and no one was there to explain what was wrong w More

by orestes629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2023

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2023

Dealership Rating
Employee Rating

Have been going to your dealership for many years,have bought many cars. Always a good experience. More

by JFANSHAW03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2023

Dealership Rating
Employee Rating

Great service and Yankiel was very thorough and explained the options I had with my tire situation on my car. More

by ANDRESAREVALO90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Wayne Akers Ford responded

Great to see you back with us again, Andres!

August 16, 2023

Dealership Rating
Employee Rating

Quick Stop Lane took me in and without an appointment. Yankiel was friendly and knowledgeable. Service was performed quickly. More

by BECESTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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