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Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches | Page 26

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.6
365 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

365 Reviews

Write a Review

365 Reviews of Yankiel Vilches

October 19, 2023

Dealership Rating
Employee Rating

I had a great experience at this dealership. All the workers are nice and professional. This is the only place I get my suv serviced. More

by MGLUPEXX23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 17, 2023

Dealership Rating
Employee Rating

The team at Wayne Akers Ford were efficient, friendly, knowledgeable and met all of their commitments. More

by GSAUTER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2023

Dealership Rating
Employee Rating

They had me in and out in less than an hour and a half. Very nice service and very nice staff More

by dubois.Alexis.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

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Oct 16, 2023

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 04, 2023

Dealership Rating
Employee Rating

The experience was great with Yankiel, very profesional and fast response, he took care of all the little details in my car, I am very happy with his service .. More

by GOSNIER
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

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Oct 05, 2023

Wayne Akers Ford responded

Great to have you back with us again!

October 03, 2023

Dealership Rating
Employee Rating

Next time when when I bring my truck for service make they're doing what the computer tells them to do More

by rheji9325339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Oct 04, 2023

rheji9325339 responded

I meant when they diagnosed my truck, they need to pay attention to the results of the diagnosis in order for them to do it right, next time I don't have to buy parts twice for the same problem. Thank you very much for your service.

October 01, 2023

Dealership Rating
Employee Rating

Excellent service they had me in and out with the hour, made my visit very pleasant. More

by DMORIN0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 29, 2023

Dealership Rating
Employee Rating

Super job of taking care of all needs. Will be back for additional service when needed More

by Rosslr
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

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Sep 29, 2023

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 18, 2023

Dealership Rating
Employee Rating

The worst experience I have had with a ford dealership! ! Cashier was rude , service adviser does not no anything about a ford or operations !! I will not be back , M More

by Marc.flaxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 19, 2023

Wayne Akers Ford responded

"Marc Flaxman" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2023

Dealership Rating
Employee Rating

No professional at all. Service advisor does not know how to communicate at all. They did fix the problem but end up over charging me because they advisor did not do his job More

by Alens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Buchanan

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Sep 15, 2023

Wayne Akers Ford responded

"Alens" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 14, 2023

Dealership Rating
Employee Rating

The service advisor was great, but after the tires were rotated, the tech didn't reset the tire pressures. Which should be a no brainier, and I had to add oil. More

by STEVE@SSCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 14, 2023

Wayne Akers Ford responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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