Yatin Kamble | Page 19

Jonny was very friendly, very informative and detailed in his instruction lesson on my new GLC pickup. Vito was my salesman very kind and immediate responses when working with. Yatin was helpful and knowled his instruction lesson on my new GLC pickup. Vito was my salesman very kind and immediate responses when working with. Yatin was helpful and knowledgeable as well. More

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We chose to purchase our new Mercedes from Mercedes Benz of Natick after having a less than pleasant experience with another Mercedes dealership a bit further west of this dealership. When I called to make of Natick after having a less than pleasant experience with another Mercedes dealership a bit further west of this dealership. When I called to make an appointment to come in and look at cars, I’ll let them know that I had experienced poor customer service at a rival dealership and was hoping that they’d be able to at least meet my expectations. I am so pleased to say that they went beyond my expectations, and really reestablished our trust in both the value of Mercedes as well as working with a reputable dealership. Our sales person, Francisco Roblebo (Franco) was extremely competent. He explained the process of ordering a new car and also the benefits of considering purchasing a car that had already been pre-ordered from the dealership. He worked with me to help me understand all of the options that I was selecting and never put pressure on us one way or another just basically guided us. That’s the hallmark of a very good sales person. Once our car was in and we went to pick it up, we met the other members of the team. Yatim in the finance department was a delight, and we sincerely appreciated getting to know him on both a professional and a personal level, he shared all of the options that were available to us to add on to our car aftermarket. He was thorough and precise in his explanation of all of the options. The crown jewel of this team has got to be Jonny Pham. When our car was ready for pick up, we were told that we would have a “tech appointment“ with Jonny so that we could understand how our car operated. Not having purchased a car recently we really had no idea how significant this appointment would be. He took well over two hours to walk us through the basics of the car so that we have a good understanding of what options are available to us. We intend on going back to visit with him so we can understand even more about the car. Again, just like Yatim and Franco, after spending time with Jonny we feel like we know him on both a professional personal level (ask him about Football!). The whole team was exceptional from beginning to end, and I would not hesitate to send family members and our own children into see them when they’re considering purchasing a new Mercedes. Thank you for your reinstatement of faith in the car industry! More

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Nick and his team did an amazing job. Everyone was very respectful and considerate, and they made this whole experience even more exciting. Even employees that weren’t working with me wer Everyone was very respectful and considerate, and they made this whole experience even more exciting. Even employees that weren’t working with me were asking me questions about what I was getting and how the process was going. The environment was just overall very welcoming and friendly. Would definitely recommend this dealership and Nick! More

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It took a long time to get the car from original order, but customer service from Howard Rosenberg and Johnny Pham were terrific. but customer service from Howard Rosenberg and Johnny Pham were terrific. More

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Johny is very knowledgeable and gave lots of technical details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professi details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professional and helpful getting what I wanted accomplished thank you Mercedes of Natick for a wonderful staff More

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This my first purchase from a Mercedes dealer and I have to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle an to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle and answered any questions I had with a no pressure attitude. When my decision was made, Yatin Kabmle continued the no pressure process to get me into the vehicle that day. Very good experience overall and I highly recommend this team if you are considering a Mercedes. More

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Johnny is great. He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sha He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sharon was super welcoming too. Danny is super nice too. More

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Howard my sales man was very helpful, very knowledgeable, and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I woul and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I would highly recommend him to anyone. More

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Jonny was fantastic. Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly More

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Jonny Pham and Yatin, the finance person were knowledgeable, courteous, professional, helpful, understanding and efficient. knowledgeable, courteous, professional, helpful, understanding and efficient. More

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