Yessica Palacios | Page 33
Finance Mananger
Antwerpen Hyundai Catonsville
6415 Baltimore National Pike
Baltimore, MD 21228
Welcome and thanks for taking the time to review my Customer reviews. Here at Antwerpen we can assure you we will go above and beyond to make sure you are 100% satisfied with your new vehicle purchase. Send me an email to communicate with me today!
Read moreDealership Experience
14 yrs
Specialties & Trainings
STAR Product Certified
492 Reviews
Write a Review492 Reviews of Yessica Palacios
August 29, 2020
Customer service was excellent. Stephane went beyond the call of duty to keep me informed at every point along the way. Yessica was detailed and informative. Sales mgr. Maurice Mitchell was essential in put call of duty to keep me informed at every point along the way. Yessica was detailed and informative. Sales mgr. Maurice Mitchell was essential in putting together a deal that both me and my wife thought was extremely generous. Everyone involved was friendly and open. More
Other Employees Tagged: Stephan Sy
August 29, 2020
My entire experience was excellent. This is my family's My entire experience was excellent. This is my family's 5th car purchase from Antwerpen Hyundai. Love the customer service helpfulness & courteous My entire experience was excellent. This is my family's 5th car purchase from Antwerpen Hyundai. Love the customer service helpfulness & courteous. The customer service is the reason I keep coming back. I will continue to bring my car in for service. Service stall if friendly and helpful. More
Other Employees Tagged: Joel Williamson
August 28, 2020
This is my family's 5th purchase from Antwerpen Hyundai. The customer service is the reason I keep coming back. The staff is always willing to answer all of my questions. The customer service is the reason I keep coming back. The staff is always willing to answer all of my questions. More
Other Employees Tagged: Joel Williamson
August 25, 2020
Just bought my first car and am very satisfied with my experience. I worked with Tom. He was friendly, genuine, and not at all pushy which made the process a lot more enjoyable. Most importantly, I was ab experience. I worked with Tom. He was friendly, genuine, and not at all pushy which made the process a lot more enjoyable. Most importantly, I was able to get a deal that I wanted and I'm very happy with my Ioniq! More
Other Employees Tagged: Thomas Clarke
August 22, 2020
No hassle. Friendly staff. Fair deals. Great rebates. Amazing warranty. Willing to work with you. Lots of reasons to buy your new car at Antwerpen Hyundai. Amazing warranty. Willing to work with you. Lots of reasons to buy your new car at Antwerpen Hyundai. More
Other Employees Tagged: Kevin Cary , James Harris
August 21, 2020
I take my vehicle to this dealership for great service and outstanding staff. I will return for my service needs and future purchases. Thanks again. and outstanding staff. I will return for my service needs and future purchases. Thanks again. More
Other Employees Tagged: Joel Williamson , Brenda Mathes
August 19, 2020
My salesman Joel was great! I could've asked for a better salesman. He worked to get me the deal I wanted! I will definitely be back to this dealership and I will recommend it! salesman. He worked to get me the deal I wanted! I will definitely be back to this dealership and I will recommend it! More
Other Employees Tagged: Joel Williamson
August 17, 2020
Best Car Buying Experience Ever I have been trying to get a car since October 2019 but, had the worse luck ever after a bankruptcy. After being told I needed a co-signer or a ridicul I have been trying to get a car since October 2019 but, had the worse luck ever after a bankruptcy. After being told I needed a co-signer or a ridiculous amount of money down, I gave up. After taking the advice of my aunt and cousin who had just traded in their Hyundai vehicles for upgraded vehicles I decided to give them a try. I was skeptical and just knew it would be another NO! I checked out the site and found the cheapest USED vehicle I could find for under $8000. My cousin had forwarded me the sales person Joel Williamson's number. I completed the financing application online and I texted Joel who I was and my bad credit history story to give him a heads up. Joel called me at work that morning and immediately got to work. He was upfront and direct about getting me the best deal possible. he explained to me the difference when it comes to USED and NEW cars. I have never dealt with a car salesman who made feel like they really cared about getting me in something reliable and worth the money. He informed me my down payment would be higher on the used car I was looking to get vs. a new car .He told me he could get me a brand new 2020 Hyundai Elantra yet still I wasn't excited. He answered every question and never made me feel pressured. I was so used to dealership never calling back. I was so skeptical about sitting in the dealership for hours on hours just to receive a NO!! Joel was confident he could me a car yet, I still had no faith. When it came to the down payment Joel worked with me. I went to Hyundai after working still not believing I would drive off the lot. I test drove a brand new 2020 Hyundai Elantra. When I got in the car it only had 9 miles on it. The test drive with my daughters' had me sold me but, I was still not jumping for joy. Even once I called and obtained car insurance and sat with Yessica in finance, I still didn't believe it. The car I test drove was not the actual car I was getting but, Joel said we are going to give you the one you test drove with less miles because the other one had 170 miles. I didn't car if it had 70,000 miles as I had been driving my moms old car which was 18 years old. Needless to say Joel never lied. He was professional and he kept his word. I drove off the lot in all black 2020 Hyundai Elantra with 14 miles. I would recommend anyone to go see Joel. He was professional, his customer service was EXCEPTIONAL. Yessica in finance went through the paperwork with me in detail and had great customer service as well. After struggling to purchase a vehicle for the past 11 months, I finally got my ride, I am ONE HAPPY LADY!! Thank you Joel, Yessica and the entire staff at Antwerpen Hyundai. More
Other Employees Tagged: Joel Williamson
August 14, 2020
Easy, Fast, Professional Service! I love my new car! I got a great deal and they even gave me a fair trade in on my car! got a great deal and they even gave me a fair trade in on my car! More
Other Employees Tagged: Joel Williamson
August 12, 2020
Salesman did not have any time for me. The lady that went over the financial paperwork didn’t know what she was doing. Everything was different than it was when we talked on the phone went over the financial paperwork didn’t know what she was doing. Everything was different than it was when we talked on the phone More
Other Employees Tagged: Joel Williamson
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