

418 Reviews
Write a Review418 Reviews of Yitzhakc Ramirez
April 30, 2025
I honestly just don't like the customer service. It's unorganized and the Kia employees from the service center. Can be unwelcoming and lack urgency in helping certain customers. I notice when certa It's unorganized and the Kia employees from the service center. Can be unwelcoming and lack urgency in helping certain customers. I notice when certain people walk in. Certain people get picked as if who is going to be the one to help them. I'm not going to get into that today. My visit is always mediocre and I try not to have to much work for my car do to the fact of certain workers work ethic. For months I've been telling them the brain needs to be reset in my car from them doing the oil. Do they do it! NEVER! I went to get my battery replaced. I walked in, no one ever greats you. You stand by the door until somebody acknowledges you. That's if they do! So I decided to stand behind the gentleman who Yitzhakc Ramirez was helping. The gentleman walked off and now I'm waiting for him to acknowledge me with a hello! How may I help you today He continues to stare down at his computer. So, I decided to approach him. He helped me with what I needed assistance with. He was efficient and prompt I'll give him that! However usually after you drop off your car. The clerk usually ask you if you need a Uber. He didn't ask me and I had to ask him. Then he sends me a video of my car update. With a mechanic who is speaking Spanish. Which I don't speak.I had to get someone to translate it for me. Which I'm sure is a minor hiccup. However that should be known especially the fact I had to get that translated. The mechanic said I needed a new air filter when in the video I see two filters. On the final report Mr. Ramirez said that there were More
Other Employees Tagged: Yitzhakc Ramirez
April 28, 2025
Yitzhakc Ramirez is an amazing rep. He was very attentive and helpful as a service provider. I was new to this Kia location after coming from a location with bad service and he has exce He was very attentive and helpful as a service provider. I was new to this Kia location after coming from a location with bad service and he has exceeded my expectations and communicates very well kept me informed every step of the way on my car service and issue, drop off pick up etc. Thank you He deserves a recognition for the amazing service and how kind and patient he is with customers More
April 22, 2025
After another 4 hours no solution to my problem Next week on Wednesday 4/23/2025, I have an appointment to do diagnostic week on Wednesday 4/23/2025, I have an appointment to do diagnostic More
Other Employees Tagged: Christopher Watson , Tevin Carter
April 22, 2025
Terrible service. I waited 3 hours, diagnostic indicated maybe the battery, my issue is the car does not want to start after couple rides. I waited 3 hours, diagnostic indicated maybe the battery, my issue is the car does not want to start after couple rides. More
Other Employees Tagged: Christopher Watson , Tevin Carter
April 22, 2025
Todo muy bien, la puntualidad el y servicio al cliente fue muy bueno. Lo recomiendo fue muy bueno. Lo recomiendo More
Other Employees Tagged: Christopher Watson , Tevin Carter
April 21, 2025
Made an appointment on Friday to drop off my car on Saturday. Received numerous texts and calls and not once was. I told that this service was not provided on Saturday. You wasted my day.And not once Saturday. Received numerous texts and calls and not once was. I told that this service was not provided on Saturday. You wasted my day.And not once i receive one single apology More
Other Employees Tagged: Christopher Watson , Tevin Carter
April 20, 2025
My wife had to wait 4 hours just for an oil change, it seems they don't care about their customers' time. seems they don't care about their customers' time. More
Other Employees Tagged: Christopher Watson , Tevin Carter
April 13, 2025
Nothing to say or address will chose a different car in the future for now I’m Ok the future for now I’m Ok More
Other Employees Tagged: Christopher Watson , Tevin Carter