Yitzhakc Ramirez
Yitzhakc Ramirez at Hollywood Kia
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Yitzhakc Ramirez | Page 2

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.4
248 Reviews
4.4

248 Reviews

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248 Reviews of Yitzhakc Ramirez

January 17, 2024

Dealership Rating
Employee Rating

Every thing was perfect. Right on time and very thoughtful. Would recommend. I am very satisfied More

by LAVALLE.DIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Hollywood Kia responded

It has been a pleasure serving you, Diego. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

January 17, 2024

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Service was professional and done in a timely manner Everyone was polite and friendly. Thank you More

by GLENNBORTNICK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 18, 2024

Hollywood Kia responded

Glenn, thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Service is horrible they don’t care if you bought a car and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out More

by Camilagarcia100221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Hollywood Kia responded

We're sorry to hear about your experience, Carmila, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

December 13, 2023

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Once arrived everyone was kind and courtest. Waiting time was good and kept you updated on the service provided. More

by ROCCO6741
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 13, 2023

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 28, 2023

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Good service over all. It could be excellent if they were a bit more organized during the check-in, I felt a bit lost at the beginning on what was happening (as this was my More

by FOREVERLOPEZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

October 19, 2023

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The service was fast, the rep was very polite and explained everything to me. My car was clean which is a big plus!!! I love it! More

by PSIALEXANDRA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 14, 2023

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Employee Rating

My car was dropped off for the appointment and no one called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I More

by STULSI
Service Price Transparency
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Service Time
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Recommend Dealer
No
Oct 16, 2023

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

October 10, 2023

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Employee Rating

Great customer service support, very polite and professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. More

by MARVA712
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 08, 2023

Dealership Rating
Employee Rating

Employees there at the service counter. It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t More

by MRSTERRI13
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio , Don’t I remember that gentleman that was helping me also, it was two of them. Very nice people very nice conversation.

Oct 09, 2023

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

October 08, 2023

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Employee Rating

Service rep was very nice, however I wasn't impressed with what I saw being done in the service bays. Service was slow, and my tires came out at 39 lbs pressure, which is way over recommended pressure f More

by ERNIEFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kermitt Graham

Oct 09, 2023

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Ernie, feel free to contact us at your convenience. wecare@hollywoodkia.com

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