Yohan Danino

I like the service center due to their good job but it always takes 3+ hours for anything! And it is horrible to wait that long for a recall and an oil change. This last time it was rear seat rail recall always takes 3+ hours for anything! And it is horrible to wait that long for a recall and an oil change. This last time it was rear seat rail recall and oil change and sat there for 4.5 hours with no update. More

by Kaylavs124 Verified Customer Verified Customer

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Very professional,service on time,unfortunately the garage left the car 🚗 dripping a little oil so I had to go back to fix the leak garage left the car 🚗 dripping a little oil so I had to go back to fix the leak More

by SIGFRIDOK Verified Customer Verified Customer

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Miguel and Justin are very good sales people. Thanks to both. Your service department has always been great. Thanks to both. Your service department has always been great. More

by brenda.flagg0 Verified Customer Verified Customer

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Long wait time. Was told it would be an hour or so. Took two and a half hours. Was told it would be an hour or so. Took two and a half hours. More

by P.TOOMEY Verified Customer Verified Customer

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Great service and people nice. Quick anfine I would but I have to sell my card kept you informed on where |r are Quick anfine I would but I have to sell my card kept you informed on where |r are More

by CAROL.KIRST Verified Customer Verified Customer

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Our rep, Alan Woodyard, is always prompt, pleasant, and keeps us informed as to the progress of our service. keeps us informed as to the progress of our service. More

by Dave Kent Verified Customer Verified Customer

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Alan Woodyard, my Service Advisor, is the best! !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only take !! When I took my vehicle to Kia this time for service, Alan made sure everything was taken care of, as usual, on my vehicle!!! And Alan not only takes great care of my vehicle, but he takes great care of me too!!! Alan keeps me informed about the status of my vehicle; what is going on with it. Alan doesn’t leave me waiting for hours, without informing me where my vehicle is in the service process - no matter how busy he is and he gets pretty busy. But Alan always takes the time to communicate with me on what is going on with my vehicle!!! I also had a second Service Advisor this time, Tyler Emberson, and one of the Managers, Ryan, helping me while Alan was out when I first took my vehicle into service. And although this was my first time meeting them, Tyler and Ryan stepped in and took great care of me!!! They both also took the time to keep me informed on what was going on with my vehicle!!! Thank you all, Tyler, and Ryan, for taking great care of me!!! I appreciate you all very much!!! Also, Corey Brooks, my favorite Mechanic, as always, made sure everything on my vehicle was checked out and serviced correctly!!! Corey did an excellent job, as always, when he serviced my vehicle!!! And all the other Mechanics have done a great job on serving my vehicle when I have taken it to Kia for service. And I want to mention four more people at Kia of Leesburg, who always make me feel welcome, comfortable, and make sure I am well taken care of are Yohan, the General Manager, Lynn, the Receptionist, Serhan, my Salesman, and Max, my Finance Manager - these are their titles but they all are my friends first!!!! And so are Alan, and Corey!!!! I have built a great relationship with them over the years I have been going to Kia to have my vehicle serviced, purchase a vehicle, and through referring my friends there. Now I have two new friends, Tyler, and Ryan. I love taking my vehicle to Kia of Leesburg; I receive great service from Alan and Corey, and encounter great people!! The staff whom I have encountered when I visited there, are great!! I highly recommend Kia of Leesburg to have your vehicle serviced and to purchase a vehicle!! Thank you to all the people at Kia of Leesburg, who have made my experience at Kia of Leesburg a great one!!! More

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You keep sending emails to the wrong email address and I have asked you to stop sending them have asked you to stop sending them More

by BIGROOST Verified Customer Verified Customer

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I purchased a vehicle in December of 2024, two weeks later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing t later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing to resolve the issue. No one has offered me any resolution. I have talked to corporate as well as general manager... nothing!! I am out $26,000. and no vehicle. Communication with service and corporate is less than helpful, sometimes rude and defensive. I'm the customer !! They have my money and I can't do anything about it. Do NOT BUY !! More

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Kia of Leesburg made buying a new vehicle a pleasant experience. Sales Advisor Rob G was very knowledgeable of the Carnival HEV we purchased, and Sales leader Bill C agreed to reasonable and fair new v experience. Sales Advisor Rob G was very knowledgeable of the Carnival HEV we purchased, and Sales leader Bill C agreed to reasonable and fair new vehicle and trade-in prices. Based on our limited experience with Kia of Leesburg at this point, I would highly recommend them for purchasing a vehicle. More

by BANDITO2108 Verified Customer Verified Customer

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