
80 Reviews
Write a Review80 Reviews of Yohan Danino
April 25, 2025
Kia of Leesburg made buying a new vehicle a pleasant experience. Sales Advisor Rob G was very knowledgeable of the Carnival HEV we purchased, and Sales leader Bill C agreed to reasonable and fair new v experience. Sales Advisor Rob G was very knowledgeable of the Carnival HEV we purchased, and Sales leader Bill C agreed to reasonable and fair new vehicle and trade-in prices. Based on our limited experience with Kia of Leesburg at this point, I would highly recommend them for purchasing a vehicle. More
Other Employees Tagged: Robert Giugno, Bill Crockett
December 13, 2024
Stephen Jones was very friendly and helpful. He answered all our questions and made special arrangements to bring our daughter back to go over the vehicle with her, since this vehicle was her C He answered all our questions and made special arrangements to bring our daughter back to go over the vehicle with her, since this vehicle was her Christmas present. Thank you, Stephen! More
Other Employees Tagged: Caitlin Sands , Sales Dept Stephen Jones 5 Stars
December 13, 2024
I hate making appointments thru the phone computer system!! It was extremely difficult and dissatisfying system!! It was extremely difficult and dissatisfying More
Other Employees Tagged: Laurie Perkins , Destinee Fargas
November 18, 2024
Laurie and Joe were great to deal with. This is our second Sorento leased with this dealership- fantastic, honest, straightforward! This is our second Sorento leased with this dealership- fantastic, honest, straightforward! More
Other Employees Tagged: Laurie Perkins , Caitlin Sands, Destinee Fargas, Michelle Whidden
November 14, 2024
Still waiting on a call back from the dealership. I was told all service advisors were busy and the lady said she would pass on the information. I’m done waiting I was told all service advisors were busy and the lady said she would pass on the information. I’m done waiting More
Other Employees Tagged: Destinee Fargas, Michelle Whidden
November 03, 2024
We had a very pleasant experience with a “white glove” style service. Nick Velez walked us through the process with superb attention. We highly appreciate our customers service experience. style service. Nick Velez walked us through the process with superb attention. We highly appreciate our customers service experience. More
September 22, 2024
I have been with KIA since 2010. Reason I have stayed with KIA this long has been because of excellent customer service. When I bought my 2024 KIA Sportage and needed to bring my Reason I have stayed with KIA this long has been because of excellent customer service. When I bought my 2024 KIA Sportage and needed to bring my vehicle in for service, I noticed many new faces and unfortunately the experience that I had was extremely stressful. Follow up with customer by service advisor DEFINITELY needs to be improved. I was told that Ryan Cross was new, so I am hoping that his customer service skills will improve. Customer communication was Literally non-Existent. Had I not made it a point to be proactive and reach out via text, as phone calls were not returned, I would not have heard anything. Which continued to be a challenge throughout the time my vehicle was there, I then felt the need to reach out to the General Manager Yohan Danino and Service Manager, Jose Toledo. These two gentleman were EXCELLENT. They both took the time to listen and HEAR my concerns. They took the time to research the issue, pick up the phone and contact their counterparts for assistance and managed to resolve issue within a 2 week period after our initial conversation. The timeframe that my brand new car was at KIA for service was from July 23, 2024 to September 10, 2024. Overall I will continue with KIA. as I have recently purchased my new car from them. I am hopeful that KIA of Leesburg will be able to keep their current Managers on staff, as well as provide educational opportunities to their service advisors on the importance of customer service as that is probably 90% of their job. Customer service and perception are key to a happy buyer/customer. Thank you for giving the opportunity to share my experience with KIA of Leesburg. More
Other Employees Tagged: Jose Toledo - 5 star
September 10, 2024
Everyone was very helpful and knowledgeable. The work was done in a reasonable amount of time. I was given a ride home and a ride back to pick up my car. The work was done in a reasonable amount of time. I was given a ride home and a ride back to pick up my car. More
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams, Caitlin Sands, Destinee Fargas, Michelle Whidden
July 23, 2024
The service is great an the sign in people understand why you are ther. The ask questions an really care about the customer. you are ther. The ask questions an really care about the customer. More
Other Employees Tagged: Serhan Alkan , Caitlin Sands, Destinee Fargas, Michelle Whidden , Jessica finance department. Needs to go
