Yoko Tsutsui
Yoko Tsutsui at Lexus of Akron-Canton

Yoko Tsutsui | Page 20

Lexus Master Certified Sales and Leasing Consultant

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

Contact Me
5.0
212 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Japanese Japanese

5.0

212 Reviews

Write a Review

212 Reviews of Yoko Tsutsui

July 04, 2022

Dealership Rating
Employee Rating

Our Salesperson, Yoko was very responsive and attentive to our questions, going out of her way to help in fulfilling our requests for available vehicles and options. Bottom line, she got us into the vehic More

by jsbuckley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo, Shab Tadayon

Jul 05, 2022

Lexus of Akron-Canton responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Yoko, Janelle, Shab, and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Dealership Rating
Employee Rating

Great experience. Yoko and Shab were both great and easy to work and I am very happy More

by Jkoutrodimos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Lexus of Akron-Canton responded

Thank you for your review! We're delighted Yoko and Shab welcomed you with excellent assistance that made your experience seamless. We hope to see you again at Lexus of Akron-Canton!

June 30, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable and patient. Yoko understood my priorities and concerns and addressed them. I would recommend her to a friend. More

by jludwig091
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo

Jun 30, 2022

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Yoko and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

June 08, 2022

Dealership Rating
Employee Rating

For a car dealership, the experience wasn't horrible but I think I received much less on my trade in than I should have and they were unwilling to negotiate on the price of the used car I was buying. It def More

by Ckayc8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Lexus of Akron-Canton responded

I'm sorry you weren't fully satisfied with your trade and that you feel the negotiation process was lacking. We aim to promote a gratifying, customer-first purchase experience, and we'll use this feedback to ensure we're achieving that goal. If you'd like to discuss this, please give me a call - my line is (330)-645-4800. All the best, Jim Vicchiarelli - Pre-Owned Sales Manager

June 06, 2022

Dealership Rating
Employee Rating

Yoko was a great communicator and explained everything very clearly. She went out of her way providing us with extra photos of car when asked. She responded quickly to questions. It was one of the best ex More

by susanemkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb in Finance

Jun 07, 2022

Lexus of Akron-Canton responded

Susan, thank you for the great review! We appreciate your business and are so glad to hear that you had such a successful purchase experience working with Yoko and the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

May 24, 2022

Dealership Rating
Employee Rating

Very pleasant to work with👍👍. Gave us a good overview on what vehicle was best for our needs. More

by masternak
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Vicchiarelli

May 24, 2022

Lexus of Akron-Canton responded

Thank you for the review of Lexus of Akron-Canton! We're glad that our team was wonderful to work with. We appreciate this feedback!

May 17, 2022

Dealership Rating
Employee Rating

Very impressed with how professional and friendly everyone was. My salesperson Yoko did a great job of communicating with me and negotiating the sake of my vehicle. A+! More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo, Scott Gilmore

May 18, 2022

Lexus of Akron-Canton responded

Joel, it is gratifying to hear that you were so well taken care of by Yoko and the team! Thank you for taking your business to Lexus of Akron-Canton and for stopping by to leave a great review. Safe travels!

May 10, 2022

Dealership Rating
Employee Rating

Very friendly family place of business, and the lounge is great. Also Yoko the best More

by Bruaki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Lexus of Akron-Canton responded

Thanks, Bruaki, for the five-star review for Lexus of Akron-Canton! We are so glad you enjoy our facilities and working with Yoko. It is a pleasure to have you as a valued customer!

April 30, 2022

Dealership Rating
Employee Rating

The dealership was accommodating with servicing and overall is a nice place. I think when the construction is done, it’ll be lovely. More

by md2465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

April 08, 2022

Dealership Rating

She was a great sales woman. She was very helpful throughout the process and was very patient with me as well. More

by Ttn15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Vicchiarelli, Scott Zehner

Apr 08, 2022

Lexus of Akron-Canton responded

Congratulations on your newly purchased vehicle! Yoko will be so happy to know that you enjoyed working with her. Safe travels and thanks for choosing Lexus of Akron-Canton!

Apr 08, 2022

Ttn15 responded

I was working with Yoko, and she made my first car purchase experience and great one,

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