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Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
598 Reviews

Languages Spoken

Spanish Spanish

4.7

598 Reviews

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598 Reviews of Yovonne Felix

September 02, 2025

Dealership Rating
Employee Rating

Good but the issue on my Car still exists that is not yet corrected. My Car still is not fixed. More

by TNC_1966
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

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September 02, 2025

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Always Great Service with Yovonne. It is Always a pleasure to work with Yovonne Felix. More

by TNC_1966
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

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September 02, 2025

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Employee Rating

Yovonne Felix was great, very helpful and provided excellent service. He checked for any updates and recalls for my vehicle. I always have a great experience when I get service done. More

by COVEROPS1
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Yes
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August 31, 2025

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Timely, responsive, skilled, they take care of customers like family, highly recommended, I’ll be back. More

by drk11
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Recommend Dealer
Yes

Other Employees Tagged: Christal Pruett

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August 27, 2025

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Employee Rating

Yvonne always takes great care of me. I drop my work truck off on Friday and Always get it back before work on Monday. Great service! More

by DLUNA3
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Recommend Dealer
Yes
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Aug 28, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2025

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Employee Rating

He communicated with me from the time I dropped my vehicle off for service until I picked my vehicle up. Very friendly attentive & fast. More

by Raquelan25
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Recommend Dealer
Yes
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August 18, 2025

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I left my car for a regular oil change and the service was Fast very reliable service. More

by SWEETKIKA
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Recommend Dealer
Yes
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August 17, 2025

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Short lived but believed this dealership was awesome, despite my General Manager thinks he run everyone business! More

by Olden.Smith
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Recommend Dealer
Yes
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August 14, 2025

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Overall very good a little confusion aft first but everything got ironed out and I was very pleased with communication afterwards More

by Big boy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Russ Stegall

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Aug 15, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2025

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Employee Rating

Showed up early for my appointment. Very organized and efficient. Coffee hurt my tummy though. More

by ERIKHOFF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pascual Cruz, Khristian Ramirez, Donald Maestas

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Aug 12, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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