Yovonne Felix | Page 17

Friendly, honest, outstanding service. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. More

by EWING4953 Verified Customer Verified Customer

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I took my Bronco Sport in for my 30,000 mile check up. I was able to have my service rep Geo call me back to schedule this. Geo greeted me with a smile and asked about any concerns. I was in and out in ab I was able to have my service rep Geo call me back to schedule this. Geo greeted me with a smile and asked about any concerns. I was in and out in about one hour. They washed my Bronco for me. I have always received great customer service here and would highly recommend them. More

by PAULAGATRELL Verified Customer Verified Customer

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Thank you for the good service and the recommendations for keeping the car in good condition. for keeping the car in good condition. More

by yonizbarahona Verified Customer Verified Customer

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Yovonne Feliz at Wayne Akers Ford provides excellent customer service and accurate diagnostics and repairs. customer service and accurate diagnostics and repairs. More

by Norma Reyes Verified Customer Verified Customer

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This dealer is one of the best in south florida it's really wonderful and Mr Ben is so great really wonderful and Mr Ben is so great More

by derilusyveto Verified Customer Verified Customer

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Excellent service as always. I have always been treated fairly. Very satisfied. Looking forward to continued business. I have always been treated fairly. Very satisfied. Looking forward to continued business. More

by MULLENAX Verified Customer Verified Customer

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Disappointed that my call was answered by an AI generated voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had to wait 8 hrs at dealership before being told my car wouldn't be done until next day. Did appreciate the Uber lift. In business my motto has always been :under promise and over deliver" was a bit disappointed that I had to wait that long. Otherwise workmanship and customer service rep was outstanding. More

by zonal007 Verified Customer Verified Customer

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Overall satisfied with my experience. They treated my car nice and saved me money. So i am thankful. They treated my car nice and saved me money. So i am thankful. More

by Johnathan wilson Verified Customer Verified Customer

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Advisors professional, clean dealership. only concern, no one there to greet and direct you on arrival. only concern, no one there to greet and direct you on arrival. More

by YOVONNEFELIX Verified Customer Verified Customer

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After more than a month waiting for the parts made me go 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other replacement part. Third time only change one broken part but not repair o replaced the scratched window. There’s no communication between the areas. For me going three times made me change my job schedule and costs afforded by myself. They don’t have loaner or any shuttle home. I live 40 minutes from the dealer. I’m not happy with Wayne Akers. It’s sad to feel that way but it is what it is More

by NEWDAYPOOLANDSPA Verified Customer Verified Customer

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