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Yovonne Felix

Overview Reviews (691) Inventory (479)

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Yovonne Felix

Yovonne Felix | Page 28

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

691 Reviews

Overview Reviews (691) Inventory (479)

Languages Spoken

Spanish

4.7

691 Reviews

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691 Reviews of Yovonne Felix

August 23, 2024

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Employee Rating

Excellent service always on time and professional service provided to take my 2019 ford fusion SE for maintenance. provided to take my 2019 ford fusion SE for maintenance. More

by KENNETHCYLKES0

Verified Customer

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Recommend Dealer

Yes

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Aug 29, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2024

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Employee Rating

Yvonne was amazing! Super friendly and knowledgeable! Will definitely recommend him to everyone I know. Super friendly and knowledgeable! Will definitely recommend him to everyone I know. More

by MRSDOLFANDRUS

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2024

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Employee Rating

He listened closely and handled everything that I was concerned about he took good notes and then he communicated with me all the way through through text message whether it was early or late. Good commu concerned about he took good notes and then he communicated with me all the way through through text message whether it was early or late. Good communication, wonderful service advisor. Five star rating More

by Gutter sweeps

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 29, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 20, 2024

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Employee Rating

Very rude. Not helpful. Disrespectful and argumentative. Threatened to harm me if I did not stop asking questions Not helpful. Disrespectful and argumentative. Threatened to harm me if I did not stop asking questions More

by Jay

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Aug 22, 2024 -

Wayne Akers Ford responded

Jay. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2024

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Employee Rating

Excelente la atención de Yovani, siempre dispuesto a ayudar al cliente, Llevo mis vehículos a ese sitio por Yovani ayudar al cliente, Llevo mis vehículos a ese sitio por Yovani More

by Oasis

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 22, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 16, 2024

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Employee Rating

I have best service from Wayne Akers and I thank Steve S. For good take care of my vehicle and take his time to explain everything to me. For good take care of my vehicle and take his time to explain everything to me. More

by Nsigogo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid, Yankiel Vilches, Khristian Ramirez , Erik Hoffman

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Aug 22, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2024

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Employee Rating

Yovonne always takes care of my cars and his staff does a great job quickly and reliably. great job quickly and reliably. More

by JEFF L.

Verified Customer

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Recommend Dealer

Yes

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Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

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The diagnosis of my vehicle's problem was reported in a shorter period of time than promised. shorter period of time than promised. More

by jnstcyr

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 10, 2024

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Employee Rating

Yeovanni felix is great to deal with great srvise and pront responses no running around like other dealership’s pront responses no running around like other dealership’s More

by Carlos

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 14, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

Dealership Rating

Employee Rating

Awesome as usual. Always going back for my service and sales. Wayne Akers ford rocks Always going back for my service and sales. Wayne Akers ford rocks More

by Stevengilmour4869

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 14, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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