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Yovonne Felix

Overview Reviews (691) Inventory (479)

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Yovonne Felix

Yovonne Felix | Page 58

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

691 Reviews

Overview Reviews (691) Inventory (479)

Languages Spoken

Spanish

4.7

691 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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691 Reviews of Yovonne Felix

July 02, 2022

Dealership Rating

Employee Rating

Very helpful. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. Clean and considerate. Everyone I dealt with was professional, courteous and helpful. In all a very pleasant experience. More

by bill.perry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan , Erik Hoffman

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Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2022

Dealership Rating

Employee Rating

Everything was taken care of within the time promised. We had a great service advisor We had a great service advisor More

by PETE20052

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jul 02, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 28, 2022

Dealership Rating

Employee Rating

Fast friendly very very helpful and knew what they had to do taking care of the customer do taking care of the customer More

by Rubydmr57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 28, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2022

Dealership Rating

Employee Rating

Super service won’t take my truck any where else. They even washed the truck They even washed the truck More

by Rtricarico

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 27, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2022

Dealership Rating

Employee Rating

Yovonne is my service writer and he’s the only person I trust to take care of my cars. I don’t try I the service manager trust to take care of my cars. I don’t try I the service manager More

by koolaide1000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 20, 2022

Dealership Rating

Employee Rating

Great job staff was very kind and courteous got my vehicle in and out at the appropriate time. Geo is an outstanding service provider. Thank you vehicle in and out at the appropriate time. Geo is an outstanding service provider. Thank you More

by STEPHENCRUBINO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Wayne Akers Ford responded

June 13, 2022

Dealership Rating

Employee Rating

Great dealership! I have been servicing our fleet of more than twelve vehicles for more than five years and they have always been there for us. Yovonne is a fantastic I have been servicing our fleet of more than twelve vehicles for more than five years and they have always been there for us. Yovonne is a fantastic service advisor. Extremely knowledgeable. More

by Flavio Carvalho

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 03, 2022

Dealership Rating

Employee Rating

You always give good quality work and amazing customer service here thanks to Frank for helping me out ! service here thanks to Frank for helping me out ! More

by ANDREW.410

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid, Miguel Chiriguaya, Sam Jamies, Pascual Cruz, David Heaston , Alex Hobgood, Frank Nieves, Faith Vanhof

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Jun 03, 2022 -

Wayne Akers Ford responded

May 31, 2022

Dealership Rating

Employee Rating

My complain it is about technical advise, he was not friendly, he mentions that he will call me back when car be ready he never did. friendly, he mentions that he will call me back when car be ready he never did. More

by OLIVABRO

Verified Customer

Recommend Dealer

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May 31, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

Dealership Rating

Employee Rating

Prompt and courteous. Returns all calls. Everyone is consistent with their responses. Highly recommend them. Returns all calls. Everyone is consistent with their responses. Highly recommend them. More

by PPLP050112

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Danielle in service, Dennis in collision and collision front desk person. Shuttle drivers are also very courteous.

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May 30, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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