Yvonne Russell | Page 101

Personality like Mr Silverman keeps this Org very friendly. Associate Ms Russel Kept me updated during the service. Overall satisfied. WiFi was useful too. Coffee service is appreciated friendly. Associate Ms Russel Kept me updated during the service. Overall satisfied. WiFi was useful too. Coffee service is appreciated More

by divanepurayil Verified Customer Verified Customer

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Yvonne Russell is the only service advisor I use because she is so knowledgeable about my car and takes of all my cars service needs. I can't says enough about Jackson Acura service department as they provi she is so knowledgeable about my car and takes of all my cars service needs. I can't says enough about Jackson Acura service department as they provide safe, fast and friendly service. More

by davidaterrell Verified Customer Verified Customer

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I am always happy with my service experience at Jackson Acura! I personally love the attention to detail and sense of urgency by Yvonne and team! Acura! I personally love the attention to detail and sense of urgency by Yvonne and team! More

by Marc Degenkolb Verified Customer Verified Customer

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I found Jackson extremely professional from the first phone call to when I checked out. The service tech explained what they were going to do along the cost prior to the service, then explained the resul phone call to when I checked out. The service tech explained what they were going to do along the cost prior to the service, then explained the results at completion. BTW, your competition didn’t answer their phone. More

by Ddaughtry Verified Customer Verified Customer

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I went for oil change. I received great and efficient service Yvonne communicated parts that needs to be replaced..Always professional but friendly as well. service Yvonne communicated parts that needs to be replaced..Always professional but friendly as well. More

by ay02 Verified Customer Verified Customer

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I went in for an oil change/tire rotation and quoted 90 min or less. They recommended break fluid at 2 hours I asked how much longer. Still not ready and I had to be shuttled to work. I was told they would min or less. They recommended break fluid at 2 hours I asked how much longer. Still not ready and I had to be shuttled to work. I was told they would call/text updates and I received no calls, long wait when I called so I had to Uber myself back. Not impressed with the communication this time. Usually much better. More

by jenny.laing Verified Customer Verified Customer

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Excellent service, availability, from the guys who do the intake on your vehicle. Clean establishment, courteous staff, well- kept safety ordinance restrooms. Private area for internet use or continued busin intake on your vehicle. Clean establishment, courteous staff, well- kept safety ordinance restrooms. Private area for internet use or continued business. The food bar is cleaned and packed. Including beverages. You are kept abreast of your maintenance. I especially love Evonne! Whom i refer to as the lady of the House. She carries a warm smile. Knows you by name. Adapt to continued service for the company behalf when staff is below minimum. As well as the phone line. She is very attentive to who's car is next and what detail. I love this establishment. I have been spoiled by barely having appointments and still getting first class service. I went to the one across from Dobbins Air force Base. Which i am a Airmen. It was cramped to enter. Confused staff. One person was on point. Under manned. Said i could not be seen until maybe monday or Tuesday. 10 mins later i called Evonne. Was in/ out. That is what i get for making one lil slip. Smile. Sane day. Right after i left them. Yesterday. Superb service. My pops would always say: go where you know. Now i am letting u know. This is the place to be. Thanks guys and Queen. Lady of the House: Evonne. Since u can not clone. Add some numbers to the check. Of course hats off to the mechanics. More

by fashionlovedbyyou Verified Customer Verified Customer

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They went above and beyond to fix my car! They picked up my car and delivered a rental. They didn’t suggest any repairs I didn’t need. my car and delivered a rental. They didn’t suggest any repairs I didn’t need. More

by allisonwoods33 Verified Customer Verified Customer

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Fast service and friendly help never pushy advisors and car cons back clean washed and vacuumed well return for all my Acura needs! Thank you car cons back clean washed and vacuumed well return for all my Acura needs! Thank you More

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They were able to fit me in without an appointment late on Saturday afternoon after my alternator went out. Yvonne was easy to work with as her last customer of the day. on Saturday afternoon after my alternator went out. Yvonne was easy to work with as her last customer of the day. More

by EDMASSEY Verified Customer Verified Customer

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