Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 116

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

January 28, 2021

Dealership Rating
Employee Rating

Jackson Acura always does excellent work. Yvonne goes above and beyond. Her level of knowledge and professionalism makes this Acura service department second to none. More

by dsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Jackson Acura responded

Thank you for this 5-star review!

January 27, 2021

Dealership Rating
Employee Rating

Excellent explanation of recommended maintenance and help prioritizing the bigger ticket items. Appreciated quick arrangement of a loaner car. Car was ready when promised and at expected price. More

by Lojodean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

January 25, 2021

Dealership Rating
Employee Rating

Cameron and Yvonne were great! So helpful. I will be back to service my car next time. They took care of everything I needed! And did it all with a smile! More

by Kelly Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Jan 26, 2021

Jackson Acura responded

Thank you for leaving this 5-star review for Cameron and Yvonne!

January 25, 2021

Dealership Rating
Employee Rating

Always great service with smiles! Courteous and polite. Always provide accurate information. Cameron and Yvonne are awesome! My MDX always gets the love it needs. 😀 More

by becsosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Jan 26, 2021

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

January 22, 2021

Dealership Rating
Employee Rating

Fast service! Stopped by without an appointment and got a call 10 minutes later that my car would be ready in 20 minutes! Made it easy! More

by dawn20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Jan 25, 2021

Jackson Acura responded

Thank you for leaving this 5-star review for our service team!

January 22, 2021

Dealership Rating
Employee Rating

Jackson Acura went up and beyond! They picked up my vehicle, serviced it, washed it, and brought it back to my job. My service advisor Yvonne was professional and efficient. The valet, Maxwell, was suc More

by Shantell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones , Maxwell

Jan 25, 2021

Jackson Acura responded

Thank you, Shantell. for leaving this 5-star review for our service team!

January 21, 2021

Dealership Rating
Employee Rating

Yvonne Russell was very professional and helpful. She listened to customer’s need and provided great services with a smile. She’s a great assets to the department. Thank YOU, Yvonne!!! More

by jennifer_atl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Jackson Acura responded

Jennifer, thank you for taking the time to leave this 5-star review for Yvonne!

January 19, 2021

Dealership Rating
Employee Rating

Jackson Acura always does a good job on my vehicles. Yvonne in service is a rockstar and I always feel treated fairly and personably. Thanks y’all! More

by s_haygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

January 18, 2021

Dealership Rating
Employee Rating

Yvonne was able to take care of scheduling and the work done in the best possible way. Repeated calls and emails to general service line at Jackson Acura was of no help for weeks to get this simple thing t More

by Sairus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We will share your comments with Yvonne and we look forward to working with you again.

January 13, 2021

Dealership Rating
Employee Rating

A warm and courteous greeting by the service representative. He kept me informed regarding the service and made the exiting as simple as possible. The car purred on the way out. More

by jgaryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

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