1,879 Reviews
Write a ReviewIndustry Experience
28 yrs, 11 mos
Specialties & Trainings
B.A. Business Leadership
1879 Reviews of Yvonne Russell
October 17, 2020
Good service as usual. It was a ling wait while my car went in for a diagnostic but the waiting area is very comfortable. My service advisor was friendly and kind. went in for a diagnostic but the waiting area is very comfortable. My service advisor was friendly and kind. More
October 15, 2020
Yvonne always takes great care of me and my MDX. Service was efficient and completed in less than an hour. The waiting area was super clean when I arrived and was cleaned twice during my 45 minute stay, was efficient and completed in less than an hour. The waiting area was super clean when I arrived and was cleaned twice during my 45 minute stay, plus it is always well stocked with goodies. More
October 14, 2020
The team at Jackson Acura is very professional and highly capable. I will be doing business with them again. Everything I have asked them to do they have done. capable. I will be doing business with them again. Everything I have asked them to do they have done. More
Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks
October 12, 2020
All efforts to EXTRACT maximum money from customer. All efforts to EXTRACT maximum money from customer. Thier goal clearly indicates to robbed customer. No explanation from service representative and h All efforts to EXTRACT maximum money from customer. Thier goal clearly indicates to robbed customer. No explanation from service representative and her motive to bill large amount. Not place to visit for ANYTHING in future. More
October 10, 2020
Service was fast and they worked to meet my needs. Were nice to have the car dropped off after it was towed there to have work preformed. Not to help future customers. When they need to be towed with nice to have the car dropped off after it was towed there to have work preformed. Not to help future customers. When they need to be towed with AWD car that will not start, advise on the correct tow vehicle required. It took 3 tries. More
October 08, 2020
I recently visited for routine maintenance. They found a nail in the sidewall of my tire and had to call another dealership to find a matching tire. Yvonne was awesome as she always is! nail in the sidewall of my tire and had to call another dealership to find a matching tire. Yvonne was awesome as she always is! More
October 06, 2020
Great Service Department. Everyone is friendly, efficient and helpful. Service did not take long and I was on my way. Highly recommended and I will be back. Yvonne is the best. efficient and helpful. Service did not take long and I was on my way. Highly recommended and I will be back. Yvonne is the best. More
October 05, 2020
I had my first service done at the dealer. The service I had my first service done at the dealer. The service rep was very courteous and my me comfortable in the waiting area. The dealership and garage a I had my first service done at the dealer. The service rep was very courteous and my me comfortable in the waiting area. The dealership and garage are immaculate!! Very impressed! More
Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks
October 02, 2020
I have been a customer of Jackson Acura for many years. The customer service and quality of work is beyond excellent. I highly recommend purchasing a car here and getting all your cars serviced at Jackso The customer service and quality of work is beyond excellent. I highly recommend purchasing a car here and getting all your cars serviced at Jackson Acura. More

