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Yvonne Russell
1,868 Reviews
1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
September 05, 2019
Great service Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would re Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would recommend this dealership More
by pkdurbha
Verified Customer
September 05, 2019
recall and brake fluid flush This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estima This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estimate and my car was ready before that. The service waiting area is very inviting with pleanty of seating and amenities. I recommend this dealer. More
by zappp
September 04, 2019
Initial sales and first service When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. H When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. He was honestly the most delightful car salesman I’ve ever worked with. When I first had my service experience a couple weeks ago, Yvonne helped me. She was AMAZING and very communicative throughout my time there (and it was short! So great speedy service). All in all, I look forward to using Jackson Acura for all my future needs. More
by HALEY.CARSWELL
Other Employees Tagged: Reggie Hammond
September 03, 2019
Excellent customer service Service was great! Had the oil changed and had to have a tire replaced. It is always a good experience at Jackson Acura! Everyone is so friendly! Service was great! Had the oil changed and had to have a tire replaced. It is always a good experience at Jackson Acura! Everyone is so friendly! More
by lucyj02
Other Employees Tagged: Reggie Hammond , Jimbol Jardin
September 03, 2019
Mad made glad When I arrived at the dealership, I was fairly irate. Yvonne did a fantastic job getting my battery changed quickly and left me with a smile! When I arrived at the dealership, I was fairly irate. Yvonne did a fantastic job getting my battery changed quickly and left me with a smile! More
by blstoll
September 03, 2019
Superb!!! Yvonne is absolutely amazing in customer service! The reason I love Jackson Acura is for their amazing staff and customer service. They are extremely accommodating in taking care of all my Acura needs The reason I love Jackson Acura is for their amazing staff and customer service. They are extremely accommodating in taking care of all my Acura needs. More
by eagles7260
Other Employees Tagged: Cameron Hilden, Mr. Jimmy, Leslie, Cameron and everyone else I’ve dealt with are extremely pleasant and helpful.
September 03, 2019
the best Customer service at Jackson Acura is excellent, friendly smiles, clean environment, snacks are good. Yvonne Russel is the best their is. love working Customer service at Jackson Acura is excellent, friendly smiles, clean environment, snacks are good. Yvonne Russel is the best their is. love working with her More
by Sterlingr66
September 03, 2019
Nice, efficient and accurate I pulled in someone approached me immediately took my information and within minutes a service advisor sat with me to discuss the purpose of my visit. I pulled in someone approached me immediately took my information and within minutes a service advisor sat with me to discuss the purpose of my visit. We discussed what needed to be done and how much it would cost...2.5 hours later my vehicle was fixed, washed and I was on my way. More
by NIKOLEBENNETT315
September 03, 2019
Excellent service! This team did an excellent job of taking care of my Acura needs this week! So happy with the place! Yvonne was amazing to work with! This team did an excellent job of taking care of my Acura needs this week! So happy with the place! Yvonne was amazing to work with! More
by leastanziale
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