1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
August 30, 2019
Experience Yvonne was great and very helpful! She was friendly and answered all my questions. I appreciated her help. next time I come in I will ask for again. Yvonne was great and very helpful! She was friendly and answered all my questions. I appreciated her help. next time I come in I will ask for again. More
August 30, 2019
Awesome customer service as always!! I'm giving Jackson Acura the rating of 5 stars due to the excellent customer service that I received from the knowledgeable and courteous staff. I'm giving Jackson Acura the rating of 5 stars due to the excellent customer service that I received from the knowledgeable and courteous staff. More
Other Employees Tagged: Brittiany Byas
August 29, 2019
Yvonne Russell is great! Yvonne Russell did a wonderful job helping me get the recall work done. She is polite and professional and made the service experience very pleasant Yvonne Russell did a wonderful job helping me get the recall work done. She is polite and professional and made the service experience very pleasant Will definitely come back again. More
August 29, 2019
Excellent service, as always! Have never even had my oil changed anywhere else. Brittany is so easy to reach and always makes sure that my car is serviced quickly and thoroughly. Have never even had my oil changed anywhere else. Brittany is so easy to reach and always makes sure that my car is serviced quickly and thoroughly. She was in a staff meeting when I arrived, but had arranged for a co-worker, Yvonne, to get me signed in and started. She was also very nice and efficient. Everyone at Jackson is friendly, helpful and professional and the customer waiting area is the most comfortable one that I have ever been in. More
Other Employees Tagged: Brittiany Byas
August 28, 2019
Oil Change Oil change for 50,000 miles the experience was great and the work was completed before scheduled time. The wait was comfortable and relaxing as well Oil change for 50,000 miles the experience was great and the work was completed before scheduled time. The wait was comfortable and relaxing as well More
August 28, 2019
Unexpected Items Needing Attention I took my car in for routine servicing on a Saturday ,and it was discovered I critically needed new rear brakes. Yvonne informed me, worked with me, a I took my car in for routine servicing on a Saturday ,and it was discovered I critically needed new rear brakes. Yvonne informed me, worked with me, and with Michael Cumbie in service, got the job done. She kept me informed of the service, and got the job done in time for my son and I to make it to our Saturday night plans! Thank you Yvonne and Michael! Elinda C. More
Other Employees Tagged: Michael Cumbie
August 27, 2019
Brittany Shiny Star!@ Brittany is an Excellent Service Consultant. She not only Listens to you, her Actions also Demonstrate that she Really Cares about her customers!!!! Brittany is an Excellent Service Consultant. She not only Listens to you, her Actions also Demonstrate that she Really Cares about her customers!!!! She is Super Sweet!! More
Other Employees Tagged: Nick Covino , Brittiany Byas
August 26, 2019
Fantastic service Yvonne Russell was amazing kept me in the loop regarding my car. Fought for me like crazy with Jiffy Lube to pay and fix my car. Would recommend to al Yvonne Russell was amazing kept me in the loop regarding my car. Fought for me like crazy with Jiffy Lube to pay and fix my car. Would recommend to all my friends More
August 26, 2019
Awesome work on my electrical system Yvonne worked with the service people for several days determining cause of loss of my electrical system. She was very diligent to keep me up to spe Yvonne worked with the service people for several days determining cause of loss of my electrical system. She was very diligent to keep me up to speed on everything that was going on. Brittany was also a great joy to work with, when Yvonne was working with another client. Both very professional and extremely nice. I love dealing with Jackson Acura!! More
August 26, 2019
Excellent Service Always the best service experience at Jackson Acura service department - very friendly and knowledgeable staff. Yvonne Russell is the best, can't say Always the best service experience at Jackson Acura service department - very friendly and knowledgeable staff. Yvonne Russell is the best, can't say enough about how great Ms. Russell takes care of all our vehicle concerns. We look forward to our next service appointment. Thank you Ms. Russell and all at Jackson Acura service. More

