Industry Experience
26 yrs, 11 mos
Specialties & Trainings
B.A. Business Leadership
1,574 Reviews
Write a Review1574 Reviews of Yvonne Russell
August 21, 2018
Service as you would expect from a premium dealer Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem was that old oil showed up on my garage floor the next day which probably was a result of the undercarriage not being completely cleaned. More
August 21, 2018
Excellent experience I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were wondeRful More
Other Employees Tagged: Jimmy
August 21, 2018
Friendly and Pleasant I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The serv I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The service representative was very helpful and very polite. I had a very pleasant experience. More
August 20, 2018
Service Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on future service needs. Car was cleaned and vacuumed which always is a great bonus! More
August 20, 2018
Service Appointment I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and wa I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and was great keeping me informed on status and making sure I understood everything that was going on. She explained the multi point inspection and suggested some additional preventative maintenance, which we took care of during my visit. More
Other Employees Tagged: Nick Covino
August 18, 2018
Great service It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's ded It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's dedication! More
Other Employees Tagged: Brittiany Byas
August 16, 2018
Trust my MDX with Jackson Acura Yvonne took care of my service specs and made sure I saved money with service specials. She did a good job explaining why I needed a little more than Yvonne took care of my service specs and made sure I saved money with service specials. She did a good job explaining why I needed a little more than an oil change, and also pulled the service manager in to introduce him. Very good team! More
August 15, 2018
EXCELLENT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! More
August 15, 2018
Periodic Maintenance Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvon Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvonne) customer service was great. More
Other Employees Tagged: Nick Covino, Cody Johnson
August 13, 2018
Great experience Yvonne was helpful to get me a loaner after determining that I needed new tires. Great Experience with Yvonne. I was pleased with the work done. Yvonne was helpful to get me a loaner after determining that I needed new tires. Great Experience with Yvonne. I was pleased with the work done. More