1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
July 17, 2019
Satisfied Every visit is a success, never any complaints, service is also fast even when there are many customers. Overall great location and the people who wor Every visit is a success, never any complaints, service is also fast even when there are many customers. Overall great location and the people who work there More
July 17, 2019
Fast and friendly service I drive a little further to get to Jackson.Acura and it’s worth the extra miles to have a good experience. The customer attention is top notch. Yvonne I drive a little further to get to Jackson.Acura and it’s worth the extra miles to have a good experience. The customer attention is top notch. Yvonne kept me informed on the status of my vehicle and gave me thorough details with regards to my visit. I truly appreciate this kind of service! More
July 16, 2019
Scheduled Oil servixe Came in for a routine engine oil service on my 2016 MDX. Everything was seamless from the advisor explaining to me what will be done, by when and the Came in for a routine engine oil service on my 2016 MDX. Everything was seamless from the advisor explaining to me what will be done, by when and the pricing involved. I was told of things that don’t require urgent attention and things that did and whether I wanted to get this addressed. 2 recalls were promptly taken care of as well. More
July 15, 2019
Express service The batery was dead, not able to start the engine without jump start. Took it to Jackson Acura. The process was straight forward. The batery was repla The batery was dead, not able to start the engine without jump start. Took it to Jackson Acura. The process was straight forward. The batery was replaced under warranty and the wait time was around half an hour. More
Other Employees Tagged: Brittiany Byas, Pat Crossen
July 15, 2019
Purchase of A Certified Acura RDX Just purchased my 2nd Acura from Jackson Acura. My experience and dealing were very positive in terms of sales professionalism, service, and transpar Just purchased my 2nd Acura from Jackson Acura. My experience and dealing were very positive in terms of sales professionalism, service, and transparency. CM, Kelly were highly attentive to my needs and provided a positive experience. Having also experienced their Service dept (Yvonne and team) for my wife's current Acura, I would recommend Jackson Acura for those looking to purchase a new or used vehicle.. i.e Acura of course. I look forward to servicing both my Acura's! More
Other Employees Tagged: Chege Maina , Kelly Oneill
July 15, 2019
Great Service Brittney did an amazing job of follow up and making sure everything was just right. Ive also worked with Yvonne, also awesome, you can't miss! Brittney did an amazing job of follow up and making sure everything was just right. Ive also worked with Yvonne, also awesome, you can't miss! More
Other Employees Tagged: Brittiany Byas
July 15, 2019
first service and the experience was great Yuvonne russel has been fantastic in terms of taking care of the first service experience at Jackson acura. The only one thing which i would like to h Yuvonne russel has been fantastic in terms of taking care of the first service experience at Jackson acura. The only one thing which i would like to highlight to the service team who really cleaned the vehicle could have done a better job. I am not sure if it was just a complimentary, hence just done. But overall, great experience. More
July 12, 2019
Customer Care is Top Notch The employees at Jackson Acura are caring, knowledgable and professional. They care about your time and value you as a customer. I would highly reco The employees at Jackson Acura are caring, knowledgable and professional. They care about your time and value you as a customer. I would highly recommend them! More
July 12, 2019
Awesome Experience at Jackson Acura My experience at Jackson Acura was awesome as it usually is anyway. Mr. Jackson is generous and very appreciative of his clientele. It shows in his My experience at Jackson Acura was awesome as it usually is anyway. Mr. Jackson is generous and very appreciative of his clientele. It shows in his demeanor! His staff is very professional and cooperative. They let you know what is happening with your vehicle as the services are happening. More
Other Employees Tagged: Reggie Hammond , Robin
July 11, 2019
Yvonne is a true professional Yvonne is always professional and personable all in one. She's smart and very knowledgeable about every aspect of my MDX. I look forward to s Yvonne is always professional and personable all in one. She's smart and very knowledgeable about every aspect of my MDX. I look forward to seeing her each visit. More
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