1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
August 02, 2019
Yvonne was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline :) More
July 31, 2019
Great Overall a great experience the time I enter the lot and drive off in my vehicle. Really appreciate free wifi and snacks. Will come back for my next se Overall a great experience the time I enter the lot and drive off in my vehicle. Really appreciate free wifi and snacks. Will come back for my next service/purchase. More
July 30, 2019
Service on my 2019 MDX I really enjoyed working with my service advisor, Yvonne, for the first time. I do have a brand new 2019 MDX that had an unusual thing happened in tha I really enjoyed working with my service advisor, Yvonne, for the first time. I do have a brand new 2019 MDX that had an unusual thing happened in that one of the springs on the rocker arms broke and unfortunately they had to keep my car for eight days however it was not an inconvenience because I was provided with a loaner car. More
July 28, 2019
ILX 2016 Service and Recall Yvonne is very professional and very friendly and wonderful to work with. I bought the car for service and recall check for ILX. The service was exce Yvonne is very professional and very friendly and wonderful to work with. I bought the car for service and recall check for ILX. The service was excellent. More
July 26, 2019
Outstanding start to finish I do not have a new Acura or even a nice used Acura. However the respect accorded to me by both your SA on this recall repair appt for my 2003 TL and I do not have a new Acura or even a nice used Acura. However the respect accorded to me by both your SA on this recall repair appt for my 2003 TL and your main parts dept guy who has seen me more than once gives me occasion to note your excellent service. More
Other Employees Tagged: The main parts guy who was on duty that day
July 25, 2019
Always 5 star service at Jackson Acura with Yvonne or Brittany. So professional. Always keeps it honest with me. Always provides coupons that help me. I totally would reco at Jackson Acura with Yvonne or Brittany. So professional. Always keeps it honest with me. Always provides coupons that help me. I totally would recommend Jackson Acura service to anyone More
July 25, 2019
Good experience using web-based process We were very pleased with the web-based sales process. We received pricing on a new MDX and an accurate (and written) description of the deal through We were very pleased with the web-based sales process. We received pricing on a new MDX and an accurate (and written) description of the deal through this process. There were no surprises when we got to the dealership, and we didn’t feel at all pressured by sales staff. This approach took a lot of the stress out the car buying experience. I would do this again. More
Other Employees Tagged: Cameron Hilden, Kelly Oneill
July 25, 2019
Always Helpful Very professional and friendly service center for Acuras! Very reasonable pricing and are easy to schedule. They have extensive knowledge of the TL I Very professional and friendly service center for Acuras! Very reasonable pricing and are easy to schedule. They have extensive knowledge of the TL I drive and can count on them! More
Other Employees Tagged: Brittiany Byas
July 24, 2019
Great experience I received excellent service. Yvonne was extremely helpful and knowledgeable. My car was ready on time. I will be returning for service again. I received excellent service. Yvonne was extremely helpful and knowledgeable. My car was ready on time. I will be returning for service again. Thank you Yvonne More
July 24, 2019
Great service as usual Took my RDX in for its A1 service and was well taken care of by the Jackson Acura staff. Yvonne was very helpful in guiding me as to what my vehicle n Took my RDX in for its A1 service and was well taken care of by the Jackson Acura staff. Yvonne was very helpful in guiding me as to what my vehicle needed. I was able to work and focus on my job while they were getting my car ready. Great staff! More
Other Employees Tagged: Brittiany Byas
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