Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 160

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

July 02, 2019

Dealership Rating
Employee Rating

Great Service Yvonne is personable and attentive to detail. I will drive further to go to Jackson Acura than a closer dealership due to her excellent service. More

by erb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

July 02, 2019

Dealership Rating
Employee Rating

Awesome experience!! Yvonne was wonderful and explained everything completely so I felt fully informed when I left. Great job Jackson Acura! Was impressed that you washed More

by warmheartofgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

July 02, 2019

Dealership Rating
Employee Rating

Leased Acura MDX We had a very positive experience at Jackson Acura! Acquiring a lease was quick and easy without any back and forth on pricing. Great deal! More

by M5CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dzmitry Belaboki, Kelly Oneill

Jul 03, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for our dealership!

July 01, 2019

Dealership Rating
Employee Rating

Excellent Service Yvonne was super kind and provided great customer service! This is my first time visiting an Acura dealership and I will definitely be back. They were More

by jrcurtis912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

June 30, 2019

Dealership Rating
Employee Rating

Extremely Rude Never once have I been displeased with Jackson Acura until I met with Yvonne for servicing. Yvonne has a serious inability to let a customer finish t More

by Bezimya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 01, 2019

Jackson Acura responded

On behalf of everyone here at Jackson Acura, I'd like to apologize for your less than satisfactory visit --please let us know if there is anything we can do. If you'd be so kind as to message me (privately if you'd like) with some customer information, I'd be happy to look up your latest repair order.

June 29, 2019

Dealership Rating
Employee Rating

Great service as usual As usual, Yvonne provided excellent customer service when I contacted her about an AC issue and asked if I could bring my car in that day. She found More

by jkstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Jackson Acura responded

Thank you for taking the time to leave Yvonne this 5-star review!

June 28, 2019

Dealership Rating
Employee Rating

Great and timely service Service was great, and Yvonne explained everything in details. Thanks again for great service and amazing communications. Also, the transportation ser More

by mfbishara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Jackson Acura responded

Thank you for this 5-star review!

June 27, 2019

Dealership Rating
Employee Rating

Very good A1 maintenance service, but could be great I had a very good A1 maintenance service done within a few hours, but it could have been great on the finishing touch. Facility was good and have More

by kriangsak9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Jackson Acura responded

Thank you for leaving this positive review!

June 27, 2019

Dealership Rating
Employee Rating

Excellent service Yvonne was amazing. She tended to our needs, provided us a loner car so we could continue with day. She was very considerate to our needs. The serv More

by MICHIEOGURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Jul 01, 2019

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

June 22, 2019

Dealership Rating
Employee Rating

I really enjoyed my visit to Jackson Acura Yvonne was great to work with very knowledgeable nice and helpful I look forward to working with her again she is the best my car runs great after the More

by rontaylor0077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

...
160
...

Dealership Inventory (268 Vehicles)

new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2025 Acura TLX car, priced at $41,998
2025 Acura TLX
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive