1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
June 19, 2019
Great service provided when i got my Acura TL B12 service down even with out any appointment prior to visiting the service center on Tuesday provided when i got my Acura TL B12 service down even with out any appointment prior to visiting the service center on Tuesday More
Other Employees Tagged: Nick Covino
June 19, 2019
A1 Service Yvonne was amazing! Very honest, helpful, and got me in and out quick! She communicated what did and did not need to be done and did not try to overse Yvonne was amazing! Very honest, helpful, and got me in and out quick! She communicated what did and did not need to be done and did not try to oversell or upsell unnecessary work. I am definitely a fan. More
June 18, 2019
Fast friendly service. Kept Well informed through repair process.. price for repair was reasonable and within estimate prepared for work. Overall, excellent customer serv Kept Well informed through repair process.. price for repair was reasonable and within estimate prepared for work. Overall, excellent customer service and work. More
June 18, 2019
Oil change Friendly staff, clean waiting area. The staff are prompt and friendly answering all questions and providing in depth explanation of service. I highly Friendly staff, clean waiting area. The staff are prompt and friendly answering all questions and providing in depth explanation of service. I highly recommend Jackson Acura. More
June 18, 2019
Yvonne was awesome Yvonne was wonderful. She is very friendly and professional. No one likes going to or waiting at a dealership but with employees like Yvonne, it’s tak Yvonne was wonderful. She is very friendly and professional. No one likes going to or waiting at a dealership but with employees like Yvonne, it’s takes a little stress off and she has earned my trust. More
June 10, 2019
Great Experience Yvonne was a pleasure to work with. Very personable , knowledgeable and always available to answer questions. My service unexpectedly had to span two Yvonne was a pleasure to work with. Very personable , knowledgeable and always available to answer questions. My service unexpectedly had to span two days and she made sure I had a loaner so I remained mobile during the experience. More
June 10, 2019
Great service! The entire experience was easy and efficient, and Yvonne was so nice and helpful! The waiting room is clean and comfortable, and the service was com The entire experience was easy and efficient, and Yvonne was so nice and helpful! The waiting room is clean and comfortable, and the service was completed when they said it would be. More
June 06, 2019
Awesome job! Jackson Acura is the best service center ever I visited . Service engineers are awesome and courteous . Very knowledgeable and ready to explain any qu Jackson Acura is the best service center ever I visited . Service engineers are awesome and courteous . Very knowledgeable and ready to explain any questions you have. More
Other Employees Tagged: Paul Silverman, Rodney Jones, Joey Andrews , Brittiany Byas
June 06, 2019
AC Repair Friendly and professional service. My concerns were addressed and questions answered promptly. No hassles with A/C repairs covered by my extended war Friendly and professional service. My concerns were addressed and questions answered promptly. No hassles with A/C repairs covered by my extended warranty. Overall good and stress free experience. More
Other Employees Tagged: Nick Covino
June 06, 2019
Standard service This was my third time servicing my car at Jackson Acura. Everything went smoothly. They estimated 2.5 hours to get the work done (service and address This was my third time servicing my car at Jackson Acura. Everything went smoothly. They estimated 2.5 hours to get the work done (service and address recall items) and car was ready just under that time. Place was clean and was able to work while waiting. Great experience! More

