Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 163

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

May 31, 2019

Dealership Rating
Employee Rating

Oil consumption test I went there without an appointment on a Friday afternoon and they were nice enough to accommodate me and start my oil consumption test for my Acura M More

by potnispa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Jackson Acura responded

Thank you, Perry, for this 5-star review for our service department!

May 30, 2019

Dealership Rating
Employee Rating

service appt Great customer service from Yvonne in service dept. I took Acura MDX in for oil change, recalls, and issues with door locks. Yvonne was very knowled More

by DCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

May 30, 2019

Dealership Rating
Employee Rating

Satisfied Yvonne was very pleasant with great energy. She wouldn’t let me leave until I got the recalls fixed when I only came in for an oil change. She’s aweso More

by nyang516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

May 30, 2019

Dealership Rating
Employee Rating

Great customer service Not pushy with repairs, up front and honest. Kept my car clean when in the shop, I’ve had other shops make a mess with their greasy hands. More

by jswoellert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Jackson Acura responded

Thank you for leaving this 5-star review!

May 28, 2019

Dealership Rating
Employee Rating

Professional and friendly service ! From drop off to delivery, Yvonne was on top of every detail. I always feel appreciated and welcomed as a customer. Yvonne is always very thorough i More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Yvonne!

May 27, 2019

Dealership Rating
Employee Rating

Great Service at Jackson ACURA My service trip was for a basic A-level service at around 80,000 miles. I was received by the service manager and my car was taken in immediately e More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

May 29, 2019

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

May 27, 2019

Dealership Rating
Employee Rating

Yvonne is the best! Terrific service. Everything was completed in the time allotted and Yvonne made it a seamless process. I appreciate the extra touch of car wash and More

by trent3002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Jackson Acura responded

Thank you for this 5-star review!

May 27, 2019

Dealership Rating
Employee Rating

B service Yvonne was very professional and helpful. I appreciate the information she shares.. I would recommend Jackson Acura and Yvonne to family and friends More

by nachazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Jackson Acura responded

Thank you for this 5-star review for the recommendation!

May 27, 2019

Dealership Rating
Employee Rating

We love the service we receive! Yvonne was absolutely amazing! We always love the professionalism of the staff and mechanics there. Thank you! We will see you soon for our next regul More

by Snowbirdutah93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

May 24, 2019

Dealership Rating
Employee Rating

Yvonne was courteous , prompt and knowledgeable When I arrived Yvonne greeted me with a smile and handshake. I explained I was there for my first service she wrote me up and said it would be about 1 More

by jmnesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2019

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

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