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Yvonne Russell
1,868 Reviews
1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
April 22, 2019
B1 service The recent visit was for B1 service on my 09 TSX. I love this car and I took good care of it. My service adviser was Brittany but she was not availabl The recent visit was for B1 service on my 09 TSX. I love this car and I took good care of it. My service adviser was Brittany but she was not available at the time when I scheduled my intended appointment so she asked Yvonne to cover it in her absent. Yvonne did not disappointed me. She was friendly and professional just like Brittany. They understand us as customers and did not sell me unnecessary service. Instead they found a nail in one of my tire and fixed it as a courtesy. Jackson Acura exceeded my expectation once again. More
by kunchi99
Verified CustomerOther Employees Tagged: Brittiany Byas
April 21, 2019
Courteous, prompt and professional service. As always, Jackson Acura exceeded my expectations in terms of fast friendly service and great people to deal with. This is my second service visit and As always, Jackson Acura exceeded my expectations in terms of fast friendly service and great people to deal with. This is my second service visit and won’t be my last. More
by rob.morella
April 19, 2019
Excellent communication and service from all the staff. Great pricing on the tires and service. Great location close to work. Shuttle ride was the best ever! communication and service from all the staff. Great pricing on the tires and service. Great location close to work. Shuttle ride was the best ever! More
by kstone1424
Other Employees Tagged: Older man that gave me a ride
April 18, 2019
Excellent experience Yvonne and the staff have always maintained the highest customer service levels when I bring my RDX in for service! Wouldn’t take it anywhere else! Yvonne and the staff have always maintained the highest customer service levels when I bring my RDX in for service! Wouldn’t take it anywhere else! More
by stephanie22
April 17, 2019
Yvonne is the best! Yvonne is a pleasure to work with and couldn’t be more helpful or friendly. I feel confident that I am being treated fairly and I understand what is b Yvonne is a pleasure to work with and couldn’t be more helpful or friendly. I feel confident that I am being treated fairly and I understand what is being worked on each time I come in. More
by MICH.EAST
April 17, 2019
Excellent Customer Experience -Knowledgeable Service Advisor. -Great customer focus and follow-up. -Comfortable waiting area and well maintained dealership. Available office sp -Knowledgeable Service Advisor. -Great customer focus and follow-up. -Comfortable waiting area and well maintained dealership. Available office space is a useful feature that is unique. More
by Houston01
April 16, 2019
Reliable service, comfortable lounge They do what needs to be done whne they say it will be done. Comfortable lounge to relax if you choose to wait. Thank you! They do what needs to be done whne they say it will be done. Comfortable lounge to relax if you choose to wait. Thank you! More
by CATEXTER
April 16, 2019
Service Review Service was conducted correctly and in a timely manner with discounts granted and suggestions on what may be coming down the pipeline in the future as Service was conducted correctly and in a timely manner with discounts granted and suggestions on what may be coming down the pipeline in the future as far as future service needs for my vehicle. More
by rdeering
Other Employees Tagged: Pat Crossen
April 15, 2019
Easy servicing The lady who helped me was very nice. She made sure that I wasn't receiving unnecessary services. Only reason it received 4 starts instead of 5 is bec The lady who helped me was very nice. She made sure that I wasn't receiving unnecessary services. Only reason it received 4 starts instead of 5 is because it took longer than an hour and a half. They told me it would be 1.5 hours or less. Other than that, it was fine. More
by aekadi03
April 11, 2019
Repair transmission shudder Yvonne was great! She was knowledgeable and kept me informed. A real pleasure to do business with. The mechanic preformed admirablely and the car driv Yvonne was great! She was knowledgeable and kept me informed. A real pleasure to do business with. The mechanic preformed admirablely and the car drives like a new car! Nice to do business with the service group and I well be back again! More
by standobson
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