Yvonne Russell | Page 168

Great service, great environment! . From the moment I entered till I left, everyone at Jackson was friendly, courteous, and professional. I was a drive in service (B1) and was imm . From the moment I entered till I left, everyone at Jackson was friendly, courteous, and professional. I was a drive in service (B1) and was immediately helped. Service was very prompt and service was completed well within the time line discussed. Purchased both my MDX and Rdx at different dealers but chose Jackson for convenience and their service. Have been taking my vehicles there for the last two years and would highly recommend them to anyone with an Acura requiring service. More

by envdesign Verified Customer Verified Customer

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A1 Service The service was great, I was able to have the service completed in minimal time. I had called the morning and was able to come in that afternoon sinc The service was great, I was able to have the service completed in minimal time. I had called the morning and was able to come in that afternoon since I was in that area (which is not near home). More

by LANGLEYT66 Verified Customer Verified Customer

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Tailgate repair Yvonne is a pleasure to work with. She is very knowledgeable and straightforward! I needed a repair on my tailgate and Acura took care of it for me a Yvonne is a pleasure to work with. She is very knowledgeable and straightforward! I needed a repair on my tailgate and Acura took care of it for me at no cost. More

by dave Verified Customer Verified Customer

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Excellent Ssrvice Yvonne did an excellent from the time I pulled in to my service being complete. Wonderful experience. Highly recommend for any of your service needs. Yvonne did an excellent from the time I pulled in to my service being complete. Wonderful experience. Highly recommend for any of your service needs. More

by jandrews4 Verified Customer Verified Customer

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Noise when accelerating up a hill After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemin After having my radiator and hoses replaced along with my power steering rack and rear main, my car was making a very concerning rattling noise seemingly intermittently when I picked it up. I had one of the Jackson Acura guys ride around with me, but it didn’t make the noise while he was in the car. After a couple months, I figured out that it made the noise when going about 36-43 mph and accelerating while going up a hill. I recorded the noise and played it for Jackson Acura. Then I drove around with the Jackson Acura guy. He heard it first hand as well. They installed a hose, a front strut, a split pin, a shock, and a brake line. Since picking it up and going straight home last Wednesday evening, I have been sick in bed at home. I did not drive the car until Monday (4/1) afternoon to a doctor’s appointment. The car made the same noise again! I recorded it again. I know they are trying to figure it out, but they are not there yet. Please help! More

by goldie18 Verified Customer Verified Customer

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Great experience Yvonne and her team were great. I was recommended by a tire repair shop to replace two tires. I took it to Jackson for another opinion and after loo Yvonne and her team were great. I was recommended by a tire repair shop to replace two tires. I took it to Jackson for another opinion and after looking at my car they said I didn’t need the tires replaced now. I appreciated their honesty even though it cost them business. They earned my business as a result! More

by jkstin Verified Customer Verified Customer

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Warranty work with Yvonne Fast service, always friendly, quick to respond and give updates. Both of them worked to get me taken care of fast, and supported the other if not aro Fast service, always friendly, quick to respond and give updates. Both of them worked to get me taken care of fast, and supported the other if not around. Great teamwork. More

by SANFORDM Verified Customer Verified Customer

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1st time visit Visited Jackson for an oil change because I was in the area and it was jammed packed. I generally schedule service appointments at the regular locati Visited Jackson for an oil change because I was in the area and it was jammed packed. I generally schedule service appointments at the regular location I visit. It took awhile to be acknowledged as my children and I outside my vehicle waiting for my vehicle to be checked in, however I was finally asked if I had been helped, checked in and was shown the waiting area that was wall to wall with people waiting for service. My service representative Yvonne was nice. More

by nettejgotit Verified Customer Verified Customer

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Another great experience! I brought my car in for an oil change and once again, had a great experience at Jackson Acura! Yvonne is the best and always a pleasure to work with! I brought my car in for an oil change and once again, had a great experience at Jackson Acura! Yvonne is the best and always a pleasure to work with! More

by JenM Verified Customer Verified Customer

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Friendly, quick Yvonne was great. They said it would be less than 1.5 hours and I asked if they could knock it out within an hour. Nailed it. Thanks! Yvonne was great. They said it would be less than 1.5 hours and I asked if they could knock it out within an hour. Nailed it. Thanks! More

by atcausey Verified Customer Verified Customer

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