Yvonne Russell | Page 193

Service Friendly staff, very attentive and courteous. The dealership has comfortable waiting area. Service was completed in a timely manner. Very pleased Friendly staff, very attentive and courteous. The dealership has comfortable waiting area. Service was completed in a timely manner. Very pleased with the quality of work. More

by jahansen53 Verified Customer Verified Customer

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Fast Service at Lunch I knew my battery was going bad and came into Jackson during my lunch hour. I worked with Yvonne, and she made it all happen quickly. I enjoyed work I knew my battery was going bad and came into Jackson during my lunch hour. I worked with Yvonne, and she made it all happen quickly. I enjoyed working with her and it worked into my day well with appointments on either side of my service trip. I would definitely take my car there again, and I would want to work with Yvonne in the future. Bob More

by strickrh99 Verified Customer Verified Customer

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Amazing They went out of their way to help me! Super friendly and kept me up to date on my car. I always take my car there and everyone is great They went out of their way to help me! Super friendly and kept me up to date on my car. I always take my car there and everyone is great More

by GEORGIEDOW Verified Customer Verified Customer

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Quick and nice people They are fast and friendly. Easy navigation on their site. I can’t go to any Acura dealership anymore. This is my car’s home. They are fast and friendly. Easy navigation on their site. I can’t go to any Acura dealership anymore. This is my car’s home. More

by rex.briones Verified Customer Verified Customer

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Quality service Never has a problem with Jackson Acura. My service advisor, Yvonne, did a great job of keeping me in the loop on the status of my car Never has a problem with Jackson Acura. My service advisor, Yvonne, did a great job of keeping me in the loop on the status of my car More

by Hjanis Verified Customer Verified Customer

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Awesome! My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service depa My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service department. We are off to a great start! More

by dsbryant3 Verified Customer Verified Customer

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1st time at Jackson Acura I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor sys I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor system. I will definitely return in the future. More

by shtsx07 Verified Customer Verified Customer

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1st time at Jackson Acura I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttl I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttle which was quick and easy! More

by wkitch23 Verified Customer Verified Customer

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Head Lamp and Brake Repair The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip ove The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip over the holidays because they couldn't get the part in before I needed to leave. No extra charge! Plus, I wasn't putting the miles on my vehicle. Repairs were completed while I was on my trip and my car was ready when I got home. Excellent service. More

by Chris123 Verified Customer Verified Customer

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Poor communication Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service re Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service rep. Very poor first experience with service. Bought my 2018 MDX in August. More

by dlamarche Verified Customer Verified Customer

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