2,042 Reviews
Write a ReviewIndustry Experience
29 yrs, 3 mos
Specialties & Trainings
B.A. Business Leadership
2042 Reviews of Yvonne Russell
November 30, 2018
Yvonne is on it! Yvonne helped me with both maintenance and warranty work for my TLX. What a pleasant person, and efficient as well. She arranged for the part to be sh Yvonne helped me with both maintenance and warranty work for my TLX. What a pleasant person, and efficient as well. She arranged for the part to be shipped, the loaner and took excellent care of the entire transaction. I appreciate being treated as a valued customer. Yvonne does just that! More
November 30, 2018
new car purchase Reggie made the trade in on my old Acura MDX into a new MDX purchase a breeze. We were very happy with how he took the time to answer all of our ques Reggie made the trade in on my old Acura MDX into a new MDX purchase a breeze. We were very happy with how he took the time to answer all of our questions and not push us into anything we didn't feel comfortable with. Would highly recommend Reggie and Yvonne in service. More
Other Employees Tagged: Joey Andrews, Reggie Hammond
November 30, 2018
Jackson Acura has great service Recently took my ILX in for service and was really pleased with Yvonne the service coordinator. She explained everything very effectively and schedul Recently took my ILX in for service and was really pleased with Yvonne the service coordinator. She explained everything very effectively and scheduled based on what was convenient for me. She also helped ensure my warranty was applied to cover the costs of some of the service as appropriate. More
November 30, 2018
Great experience with this dealership. I had a bad experience at a different Atlanta dealership where they put me off and wouldn’t return my calls. Jackson was the com with this dealership. I had a bad experience at a different Atlanta dealership where they put me off and wouldn’t return my calls. Jackson was the complete opposite. They were professional and fixed my issue with the car. They did a great job and I will be returning to them for future work. More
November 29, 2018
Great service, comfortable surroundings. Very satisfied with the service representative and to the best of my knowledge the work is well done. Yvonne kept me advised throughout the two hour w Very satisfied with the service representative and to the best of my knowledge the work is well done. Yvonne kept me advised throughout the two hour wait. More
November 29, 2018
Great Service Jackson Acura is always a top notch place to go. Extremely professional and courteous. I would recommend to anyone looking for a service center for Jackson Acura is always a top notch place to go. Extremely professional and courteous. I would recommend to anyone looking for a service center for their Acura or Honda. More
November 23, 2018
Yvonne was FANTASTIC Yvonne really was great. She is attentive, quick and thorough. I really enjoyed working with her. The valets are so kind as well. Yvonne took great ca Yvonne really was great. She is attentive, quick and thorough. I really enjoyed working with her. The valets are so kind as well. Yvonne took great car of my car. More
November 20, 2018
Love Reggie Hammond, 3rd lease and counting . Went in for oil change, left with another wonderful RDX. I’m really happy to work with Reggie & Jackson Acura. . Went in for oil change, left with another wonderful RDX. I’m really happy to work with Reggie & Jackson Acura. More
Other Employees Tagged: Joey Andrews, Reggie Hammond
November 05, 2018
Highly recommend Friendly service. Good explanation of work being done. Updates throughout. Comfortable area in which to wait. I was met with a service rep immediately Friendly service. Good explanation of work being done. Updates throughout. Comfortable area in which to wait. I was met with a service rep immediately when I pulled in for service and didn't have to wait. More
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