Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 54

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

April 02, 2023

Dealership Rating
Employee Rating

Yvonne is great, she has been my service person for a while and has always been honest with me about what I needed done in my car. Thanks More

by Likes Her RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

April 02, 2023

Dealership Rating
Employee Rating

Jackson Acura is efficient and staff is very professional. It’s a good value for the money. More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

Apr 05, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

April 01, 2023

Dealership Rating
Employee Rating

Please check and ask what I emailed the service manager about how overall the service isn’t the same anymore. As a result, we might potentially doing business with the dealership after 15 years. We bought More

by ukashanuru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Jones, Cody Johnson

Apr 01, 2023

Jackson Acura responded

I spoke with this client and addressed all of his concerns. Hopefully we can do business again in the future.

March 29, 2023

Dealership Rating
Employee Rating

Service Rep - very good Service Work - work quality was good, prices at high end Satisfaction - good+ More

by mroy802241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 29, 2023

Dealership Rating
Employee Rating

Jackson Acura always provides top notch service in a friendly atmosphere. My service job was completed in a timely manner and returned to me in great work order. More

by T. Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Mar 30, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 29, 2023

Dealership Rating
Employee Rating

Both my service representative and the quality of work/repair were excellent, as well as the timeliness of scheduling. More

by ruthwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Jackson Acura responded

Ruth, it's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 28, 2023

Dealership Rating
Employee Rating

Yvonne was great! She made me feel so comfortable and will be back again for future service! More

by santlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 25, 2023

Dealership Rating
Employee Rating

Excellent service and great customer service. Jackson Acura take pride, care ,and dignity in all the work you do . More

by stanette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 25, 2023

Dealership Rating
Employee Rating

Yvonne and the entire team is always great! Very transparent and awesome service … we’ve been using Jackson almost since it opened and have never had a bad experience. Thank you! More

by s_haygood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

Mar 27, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 24, 2023

Dealership Rating
Employee Rating

As always, my service advisor Yvonne and Service Manager Rodney, took car of my SUV and car in a timely and professional manner. Thanks Cedric Guthrie More

by cedricconyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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