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Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 56

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

February 23, 2023

Dealership Rating
Employee Rating

YVONNE AND THE SHOP FOREMAN WERE FANTASTIC TO WORK WITH! THANK YOU BOTH FOR ALL YOU DO! More

by bgartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

February 18, 2023

Dealership Rating
Employee Rating

Exceptional customer service. Alway go above and beyond to make sure the customers needs are met. More

by E. Lagarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Feb 20, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

February 15, 2023

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Employee Rating

The dealer was professional and handled the work very well. Would recommend them to anyone. More

by sheep8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 15, 2023

Dealership Rating
Employee Rating

Yvonne was awesome as always! She is always very fair and looking out for my best interests! More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2023

Jackson Acura responded

Dave, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

February 10, 2023

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Employee Rating

Great service! No unnecessary up sales. Quick and efficient. Nice facility, very convenient for loging in to work while waiting. Courteous and professional staff. More

by MANSOORW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 07, 2023

Dealership Rating
Employee Rating

Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. More

by Lex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

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Feb 08, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2023

Dealership Rating
Employee Rating

Great service, I was in and out and did not have to wait too long More

by STRAUGHANBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden, Scott Polito

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Feb 06, 2023

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 29, 2023

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Employee Rating

Outstanding service. Really appreciated talking with Sebastian and getting the details on the repairs our MDX up on the lift. More

by KRISBELTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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Jan 30, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Sebastian and the team, and we look forward to working with you again.

January 27, 2023

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Employee Rating

Crazy charge for a front light bulb and a fog light . $470 Insane . Will never go again More

by ktrankina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 01, 2023

Jackson Acura responded

Ms. Trankina, After review, we find that the HID headlight (High Intensity Discharge headlight) and foglight parts prices are comparable with the market's prices for OEM (Original Equipment Manufacturer) parts. If you wish to further discuss this issue, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000. Thank you.

January 26, 2023

Dealership Rating
Employee Rating

I go to Sec Rep Yvonne Russell because she has always been courteous and professional. She is an excellent representative for Jackson Acura. More

by mroy802241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 26, 2023

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

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