Excellent customer service!
Every time I take my car there, it comes out running perfectly!
Every time I take my car there, it comes out running perfectly!
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by jlastetina
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2023 -
Jackson Acura responded
We are happy to have provided you with such a positive experience again! We sincerely value your repeat business and look forward to your next visit.
Always first class service from the time you are greeted
as you drive up. You then sit down with your service representative, of whom is very knowledgeable and knows you and your vehicle and can get it all
as you drive up. You then sit down with your service representative, of whom is very knowledgeable and knows you and your vehicle and can get it all done in the time you are quoted.
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by T Bruton
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2023 -
Jackson Acura responded
It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for again choosing Jackson Acura!
Firm quickly responded to our need.
Parts had the tire needed in inventory.
Courteous, prompt service with the special inventory to meet our needs.
Hugh
Parts had the tire needed in inventory.
Courteous, prompt service with the special inventory to meet our needs.
Hugh
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by hughholley2
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2022 -
Jackson Acura responded
Hugh, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
My problem has not been completely resolved
My clerk,
Yvonne, is kind and she works very hard to help!
Yvonne, is kind and she works very hard to help!
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by D.A
Verified Customer
Verified Customer
Dec 30, 2022 -
Jackson Acura responded
Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.
Very accommodating and provided a loaner car because the
warranty repair was going to take a few days.
warranty repair was going to take a few days.
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by BBROUGHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2022 -
Jackson Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Yvonne is the best I was in and out in 45 minutes!
Thank your Yvonne!
Thank your Yvonne!
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by PETERFARGO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joey Andrews
, Dimitri and Sergei make customer experience a pleasure
Dec 28, 2022 -
Jackson Acura responded
Peter, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!
Dec 28, 2022 -
PETERFARGO responded
You’re welcome. Great service and great employees. Keep up the great work! I’ll be there at my next service interval.
Jackson Acura is great at understanding customer needs,
service and delivering the vehicle on time. Waiting area is nicely maintained, can work while waiting. Yvonne received, explained and send me off wit
service and delivering the vehicle on time. Waiting area is nicely maintained, can work while waiting. Yvonne received, explained and send me off with great customer satisfaction.
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by Suresh
Dec 27, 2022 -
Jackson Acura responded
Suresh, Thank you for the kind words about Yvonne and our service team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
I love love love this dealership and the staff.
Always there to be of service. Never rude always service minded. Knowledge in regards to my car and service needed. Thank you so much.
Always there to be of service. Never rude always service minded. Knowledge in regards to my car and service needed. Thank you so much.
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by diamondsdream
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2022 -
Jackson Acura responded
It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for again choosing Jackson Acura!
Yvonne is simply the best service advisor to work with!
Even when there was a glitch in the process she made the service experience seem less and very positive.
Even when there was a glitch in the process she made the service experience seem less and very positive.
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by Keith S
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2022 -
Jackson Acura responded
Keith, Thank you for your business and this review. We're happy to hear Yvonne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Cameron was a great help.
Did not over sell only recommended that was really needed to get fixed.
Did not over sell only recommended that was really needed to get fixed.
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by KAUNASAURA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cameron Hilden
Dec 27, 2022 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cameron and our team were able to help, and we hope to see you again!