Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 96

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

September 18, 2021

Dealership Rating
Employee Rating

Without Yvonne I would be lost SHE helped Me with Without Yvonne I would be lost SHE helped Me with finding a loan company and. Then With the tech to finds a way to fix the problem That’ I could More

by Gkmusic1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2021

Gkmusic1951 responded

I have. Please publish it

September 18, 2021

Dealership Rating
Employee Rating

It was a good service and nice team who they are zeroth each customer the place was nice More

by raouf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Kendall Parks

Sep 27, 2021

Jackson Acura responded

Thank you for leaving this 5-star review for our service department.

September 16, 2021

Dealership Rating
Employee Rating

Great service They went out of their way to accommodate a very tight schedule for us. More

by dp494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Jackson Acura responded

Thank you for this 5-star rating!

September 16, 2021

Dealership Rating
Employee Rating

Service was great. Guy who checked me in sat in an office on his cell phone watching a filthy talking movie/video with volume up high. Was shocked he was allowed to watch his phone during work. Not a good lo More

by jgno24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 15, 2021

Dealership Rating
Employee Rating

Great service as always! Yvonne went above and beyond to make sure the drop off and pick up we’re totally contactless as requested. Also very quick service turn around More

by kms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

September 13, 2021

Dealership Rating
Employee Rating

I'm consistently happy with Jackson's service experience. I do think these guys have a class act going. Although I'll say I've only purchased one vehicle from them. I have, however, had several service visit More

by artardealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

September 13, 2021

Dealership Rating
Employee Rating

Awesome customer service! Had another appointment after this service and Yvonne made sure I was able to get service completed and on to my appointment with time to spare! More

by ricastleberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

September 12, 2021

Dealership Rating
Employee Rating

Service advisor Yvonne is very courteous and professional! She has been taking care of my suv and does a very good job providing accurate estimates and prompt service More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

September 10, 2021

Dealership Rating
Employee Rating

A- plus plus. Always a pleasure. Great service. Fast service too. Waiting area always clean. Private Computer stations are a bonus. Thank you Jackson Acura More

by allcyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Kendall Parks

Sep 16, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 10, 2021

Dealership Rating
Employee Rating

It was all very fast and efficient. The sales representative was courteous and offered a discount. The person who inbound the car was very nice too. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The kid who took the keys was very professional

Sep 16, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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