Zac Sappenfield | Page 4

DEALERSHIP FRAUD THEY DEFRAUDED ME OF MY GOVERNMENT SSA FUNDS AND TRICKED ME INTO SIGNING FOR A LEMON CAR AFTER I TOLD THEM THAT I WAS DISABLED AND I HAVE CATARACTS A THEY DEFRAUDED ME OF MY GOVERNMENT SSA FUNDS AND TRICKED ME INTO SIGNING FOR A LEMON CAR AFTER I TOLD THEM THAT I WAS DISABLED AND I HAVE CATARACTS AND COULD NOT READ THE CONTRACT. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY. I TOOK THE CAR BACK AND THEY REFUSED TO GIVE ME ANOTHER CAR. THEY ADDED ON MORE THAT $2000 FOR A WARRANTY AND $250 LICENCE PLATES AND REGISTRATION THAT I DID NOT ASK FOR. I GET A DISABLED DISCOUNT AND PAY ONLY $29 FOR PLATES AND $29 FOR REGISTRATION. I AM IN THE PROCESS OF SUING THOSE CROOKS NOW. DO NOT GO TO NISSAN PF SOUTH HOLLAND. More

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Recall I had to bring my car in for a recall. I did not wait long because I came back to pick my car up when they was finish. I had to bring my car in for a recall. I did not wait long because I came back to pick my car up when they was finish. More

by helenlbelt Verified Customer Verified Customer

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Bait and Switch I visited this dealership due to the pricing they had on their website. Prior to going, I contacted a salesman and confirmed the price (including ask I visited this dealership due to the pricing they had on their website. Prior to going, I contacted a salesman and confirmed the price (including asking specifically about the rebates which were included). The salesman confirmed the pricing on their website. Upon traveling 4 hours to the dealership, they raised the price of the vehicle on me by nearly $5,000. They tried telling me this was due to rebates; however, after I showed them their website AND the salesman confirmed what he told me, they admitted the price they put on the internet was accurate and they were just raising the price. They then offered to sell me the vehicle for the price on their website. This is an unethical business practice and is designed to lure you to their dealership and then pressure you into paying more for a vehicle. I will never do business with a company that practices this type of bait and switch. More

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Awesome. Great job Zach! Was easy and quick! Great experience! i will refer my friends! Thank you again for everything that you have done! Great job team!! Have a good day Was easy and quick! Great experience! i will refer my friends! Thank you again for everything that you have done! Great job team!! Have a good day More

by evans2228 Verified Customer Verified Customer

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They're the best Been going there over 10 years...have had over 5 nissans from them..only had my cars serviced somewhere else ONCE...they are the best..great family ru Been going there over 10 years...have had over 5 nissans from them..only had my cars serviced somewhere else ONCE...they are the best..great family run business and the owner(s) are always on site if wanted..the best More

by stephensage74 Verified Customer Verified Customer

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Great service Wonderful service the company works together as a whole I have used them and will recommend them Derryl got me in for service the same day Wonderful service the company works together as a whole I have used them and will recommend them Derryl got me in for service the same day More

by gt9791 Verified Customer Verified Customer

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Picking up my vehicle After my vehicle was repaired and upon pick up it was found that my key fob battery was dead. Both young gentlemen who work in service were very helpf After my vehicle was repaired and upon pick up it was found that my key fob battery was dead. Both young gentlemen who work in service were very helpful. They sought out their supervisor, I suppose, who was seated in a sales room on his phone. When they told him the issue he was unbothered, shrugged his shoulders in a dismissive way and went back to playing on his phone while telling me I need to go to Walgreens. I told him he would need to get his life together and then expressed that I would go and speak with Zac. I found Zac and told him my problem and he said NOT A PROBLEM and changed my battery then and there! I did not even report the poor service from the employee to him as it seemed as though that person doesn't care too much about his job and may eventually find himself without one sooner than later on his own merit. Nevertheless once again I was taken care of when in need and made whole More

by TheChynaDoll Verified Customer Verified Customer

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Satisfied!!! This is my 2nd car from this dealership and I got just what I wanted! I gave them my budget and they were able to make it happen. This is my 2nd car from this dealership and I got just what I wanted! I gave them my budget and they were able to make it happen. More

by AISHABYNUM Verified Customer Verified Customer

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Amazing! She was awesome and i liked how she was upfront with me about everything. Anything i asked she was honest about it and a very cool person. She was awesome and i liked how she was upfront with me about everything. Anything i asked she was honest about it and a very cool person. More

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Excellent and quick process Within walking into the dealership we were immediately assisted. The sales rep Was wonderful and well exprienced. I was in and out of the dealership w Within walking into the dealership we were immediately assisted. The sales rep Was wonderful and well exprienced. I was in and out of the dealership with a new car in less than 2 hours. Usually this process can be long and agonizing, however, that was not the case today. I would recommend this dealership to anyone! More

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