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Zach Roberts
59 Reviews
With over 20 years in the retail automotive business, I have a vast knowledge of overall service and repairs for both Import and Domestic vehicle makes. Prior to the service industry, I was a Corrections Officer in the State of Nevada and also was a Quality Control Lieutenant for a Private Security company in charge of of both property patrols and armed alarm response for both business and residential clients. I enjoy fishing, music, and most team sports. Like all of our employees at Manly Honda, I strive to make the customers Service experience as smooth as possible and value input from all customers. Please feel free to contact me here at the dealership at (707) 535-1136 or email: zroberts@manlyauto.com shall the need arise. We thank you for your business and we look forward to serving you again in the future.
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
26 yrs
Specialties & Trainings
Toyota Certified
Chrysler Jeep Dodge Ram Service Management and Customer Service Certified
Class 3 Peace Officer
Honda Service Management and Customer Service
59 Reviews of Zach Roberts
May 08, 2021
After experiencing a horrible mechanical issue I first took it to another dealership. They brushed it off and sent me on my way. My car failed again in the same manner, nearly causing an accident. I turne took it to another dealership. They brushed it off and sent me on my way. My car failed again in the same manner, nearly causing an accident. I turned to Manly Honda, in a complete panic they were super reassuring and had me in a loaner car in no time. It's turned into a complex issue and my service advsior America has been amazing through the frustrating process. More
by Winterstormranch
Other Employees Tagged: América Arciga Quiroz, Ladies in the loaner department were super helpful as well
May 06, 2021
Great service. They help you out really quickly and even provided an Uber because my car was going to take a little long. Over all loved it because usually other service centers only leave you stranded but provided an Uber because my car was going to take a little long. Over all loved it because usually other service centers only leave you stranded but not this one. Thanks I’ll for sure be taking my car back to the Santa Rosa Honda Service Center. More
by Azeneth
Verified CustomerMarch 18, 2021
Grateful for the team of service reps that worked to help us resolve our issue with our Odyssey in a timely manner! Thank you all! us resolve our issue with our Odyssey in a timely manner! Thank you all! More
by rgraefen24
Other Employees Tagged: Jose Rocha Jr, Denise Rice , Jesus Jimenez
March 17, 2021
Took my Honda Civic in for service they were friendly courteous took care of me on timely manner thank you for your business for my business I don't know thank you courteous took care of me on timely manner thank you for your business for my business I don't know thank you More
by DENNISMCGOURTY
March 04, 2021
Shawn provided professional, courteous service and advice. He took time to explain my service check results. Zach quickly took my followup call when Shawn was not available. advice. He took time to explain my service check results. Zach quickly took my followup call when Shawn was not available. More
by FITOwner
Other Employees Tagged: Shawn Matteoli
March 01, 2021
I had a rock in between my brake rotor and the shield and they got it out in a jiffy... very happy with their service!!! they got it out in a jiffy... very happy with their service!!! More
by mw2forever
Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice , Nayeli Cervantes, Jennifer Crouch, Susan Geasland, Nicholas Hatch, Donna Henderson, Jesus Jimenez
February 17, 2021
I’ve bought 3 cars from Santa Rosa Honda. I enjoy getting them serviced there as well. The team is always full of smiles and super helpful! them serviced there as well. The team is always full of smiles and super helpful! More
by BRISCOE
Other Employees Tagged: Ted Krupinsky , América Arciga Quiroz, Nayeli Cervantes, Jennifer Crouch, Carlos Gonzalez, Nicholas Hatch
February 12, 2021
Good people good costumer service good scheduling service not always on time when there done with the vehicle that can be improved Thank you for all you guys do service not always on time when there done with the vehicle that can be improved Thank you for all you guys do More
by LFLORES7272.LF
January 16, 2021
excellent and friendly service i can't complain thanks for all you all do the best deaer in town my car is happy and im too for all you all do the best deaer in town my car is happy and im too More
by GRUMPYHULK73
Other Employees Tagged: Hugo Mendez, Ted Krupinsky, Jose Rocha Jr, Denise Rice , América Arciga Quiroz, Jesus Jimenez, Shawn Matteoli, Bill Robertson, Ron Timms
November 13, 2020
Great customer service from Jennifer and America getting me help with my car trouble and my rental car. I had a concern about Jesus not returning my phone calls and messages from my ongoing concern to sched me help with my car trouble and my rental car. I had a concern about Jesus not returning my phone calls and messages from my ongoing concern to schedule another appointment from a previous repair attempt on my audio unit. We tried to talk to Service Manager Zach, and he did not address the problem in any matter, and he pushed away our concern without even listening to what we needed to say. Incredibly unprofessional manner to address a customer concern and very terrible way to treat a customer. While attempting to talk to Zach, he cut off what we needed to say, and clapped his hands together to break away the conversation. Next time ill be bringing my business elsewhere. More
by RICARDO
Other Employees Tagged: América Arciga Quiroz, Jennifer Crouch, Jesus Jimenez
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