Zach Ruppert | Page 10

Crown Honda is the best. From the moment i was greeted on the forecourt when i dropped my CR-V off for maintenance and a service to Zachary Ruppert escorting me to my waiting vehicle i was treated with re on the forecourt when i dropped my CR-V off for maintenance and a service to Zachary Ruppert escorting me to my waiting vehicle i was treated with respect, friendliness and professionalism. The waiting room experience was a great plus as they had soothing "rain sounds " on TV rather than raucous female talk shows! Zachary explained the maintenance codes that had come up on my vehicle and spoke to me in "layman's terms' but with respect which is important to me. He had time to talk about his visit to my country England and he was even happy to apply the military discount after he had printed up all the papers :) Just as Ralph Carter will always be my "Go to" Salesman , Zachary i hope will be my "go to" advisor since i can trust them. Thank you Crown for recognising Military families...you are The best! More

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Zachary Rupert was my service representative. He was excellent. He checked in with me several times while I waited and kept me updated on the work needed. Very happy with the service. excellent. He checked in with me several times while I waited and kept me updated on the work needed. Very happy with the service. More

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Zachary Ruppert was an outstanding service manager. He was helpful, informative, friendly, and professional. When I had an unexpected problem with my 2012 Honda, he walked me back to the service area to l was helpful, informative, friendly, and professional. When I had an unexpected problem with my 2012 Honda, he walked me back to the service area to look at and understand the issues. He wore a mask and was very respectful. His estimated times to complete work were accurate. He carefully reviewed my bill and remembered to issue a credit for test driving a vehicle. I recommend him highly. Thank you! More

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Zachary Ruppert was awesome. I had to have a routine oil change and tire rotation and had an issue with my apple car play. He had the team troubleshoot and fix it in no time. I highly recommend Crown Hond change and tire rotation and had an issue with my apple car play. He had the team troubleshoot and fix it in no time. I highly recommend Crown Honda. More

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Zachary Ruppert was very helpful and he went through my paperwork thoroughly. He explained how my brakes are in need of repair and offered to get my brakes light from the Kia dealer but I didn't have time paperwork thoroughly. He explained how my brakes are in need of repair and offered to get my brakes light from the Kia dealer but I didn't have time to wait. More

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Appointment was on time. Once my car was diagnosed Zach Ruppert arranged a shuttle ride home because my car had to remain overnight. The part needed was not in stock. Zach called me the next morning to let Ruppert arranged a shuttle ride home because my car had to remain overnight. The part needed was not in stock. Zach called me the next morning to let me know they had the part and were working on my car. When it was completed he arranged a shuttle ride so I could pick up my car. It was wonderful to have cold air coming out of my A/C instead of hot air. I also wanted to compliment the shuttle driver. I forgot his name but I know he has been with Crown for a long time. He was very polite and easy to talk to. More

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